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Client feedback
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Baie dankie vir n ongelooflike goeie produk en vir die goeie diens vanaf julle ontvang. Ek sal verseker weer van ODE gebruik maak.
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Elani
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Lephalale
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We have received our units and they are great. Thank you so much for your excellent service.
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Janine
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Johannesburg
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Thanks for your prompt response. We were so impressed with the last shelves we received. Quality outstanding and easy to install.
They look fabulous and our client is thrilled.
Thanks once again for a super quality product and great service.
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Donna from Profurn Contracts
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Cape Town
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I have been meaning to write to you for some time to tell you that we are VERY happy with the shelf. It looks great!
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Barbara
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Wellington
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Many thanks for the prompt response - not many South African companies are this professional.
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Marian
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Durban
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At last I opened my boxes and was even more impressed by the wonderful products then by your user friendly web site and imaculate service! Good luck for the future.
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Charmaine
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Pretoria
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Your service is absolutely fantastic. We have ordered from you quite a few times. I definitely plan on ordering more.
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Jenna Piercy
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Cape Town
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Very happy everything looks great. Thanks for your excellent service - your company has to be one of the top in that area - definitely in my experience. Keep it up, you have a great product.
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Debbie
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Llundudno
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Baie dankie vir uitstekende diens
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Riaan
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Midrand
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Thanks, the order arrived safe and sound. The shelves look great.
Thanks for an excellent shopping experience. I will definitely think of you guys again the next time I need shelves etc.
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Keith
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Johannesburg
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I received my goods last week Wednesday, and I must say, they are looking very beautiful. I love them.
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Lebohang
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Johannesburg
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I just wanted to email you to say thank you and I am very impressed. The shelves arrived at 8 o’clock on Monday morning and look great. Thank you for such excellent service and super fast delivery.
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Renay
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Mulbarton Gauteng
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Thank you for such first class service :o)
My husband was so impressed with your whole set-up, as well as your obvious commitment to excellent workmanship, quality & innovation.
Charles will be putting the shelves up over the weekend - I'm sure they are going to look absolutely stunning, they are just perfect for our little house by the sea :o)
Thanks again for such fabulous, personalised customer service, it was an absolute pleasure doing business with you & I have no doubt you will be seeing us again.
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Candice
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Cape Town
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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Die rakke het vandag hier aangekom. Als is reg,en baie mooi soos altyd. Dankie
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Pieter
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Knysna
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What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
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Savy
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Durban
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Thank you the shelves went in effortlessly and look stunning. I am really please that I have found you guys and your products as this is the real solution when it comes to floating shelves.
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Dave
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Cape Town
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Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
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Engela
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Kaapstad
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Your service was excellent and my shelves arrived safely and speedily and packed very well. I have put it up on my wall (managed it all by myself with your excellent instructions) and it looks fab!
Thanks you,
Reinette
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Reinette
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Johannesburg
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The shelves have finally been put up by my handlanger i.e. husband and for once he did not complain very easy to install!!!
They look great and when I have time I need to measure for more. Thanks again for a great product.
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Caroline
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Cape Town
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Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
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Cara
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Umhlanga Ridge
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We installed the boxes on Saturday, and they look fantastic! We are very pleased with the results – so thanks again for a great product delivered ahead of schedule.
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Duncan
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Cape Town
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We put the shelves up last night & they look fantastic, what a great product.
Your web site is very informative, simple and easy to use, the service was quick and efficient always followed up promptly. It was a pleasure doing business with you. Many thanks.
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Greg
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Honeydew
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news !
Nice product – thanks.
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Debbie
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Cape Town
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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I need to thank you for the excellent service. The shelf is up already and I am very happy about my decision.
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Uwe
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Cape Town
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Your company is very efficient and professional, including staff - cannot believe I placed the order last week and it is already done and collected and that was with the long weekend - Thanks again, the service was fantastic - best seen in a long time.
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Bianca
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Cape Town
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I recently bought a custom unit from ODE and I would just like to extend a further thank you.
The unit came out far better than what I expected. You guys did a fantastic job.
I must also commend you on the level of professionalism I received during all correspondence with ODE.
I will definitely recommend your services.
Keep up the good work and thank you again.
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Werner
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Durban
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Ons het ons rak gekry en is baie gelukkig. Alles was daar wat daar moes wees en dit was maklik opgesit ook. Baie dankie vir die uitstekende produk en diens en jy sal definitief weer van my hoor.
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Gideon
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Johannesburg
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