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Client feedback

I couldn't have been happier with your products and service! As an architect, I can be a particularly fussy customer... I was impressed with the quality and finish of your product, and have no hesitation in recommending you to clients and friends alike. My new headboard and floating boxes (with drawers) arrived both timeously and beautifully wrapped. You deserve to do well.
Julia Johannesburg

I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
Sergio Pretoria

I recently bought a custom unit from ODE and I would just like to extend a further thank you. The unit came out far better than what I expected. You guys did a fantastic job. I must also commend you on the level of professionalism I received during all correspondence with ODE. I will definitely recommend your services. Keep up the good work and thank you again.
Werner Durban

Now thats what I call good customer service.
Marcus Camps Bay

I just wanted to thank you for your superior service and superior product. I am very impressed. It looks great and is very well designed. My handyman who put it up was impressed with how it was fully adjustable.
Simon Johannesburg

As always, your product is great. Put the shelf up in an hour, no problems at all!
Nic Johannesburg

Thanks, you give great service!
Melanie Vereeniging

Thank you very much for our great service.
Hayley Randburg

Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
Charmaine Sea Point

Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
Cara Umhlanga Ridge

We were very happy and pleased with your product and service. Thank you very much.
Marguerite Franschoek

Great website! Great product! Great Service!
Dean Germiston

Its really a pleasure dealing with such an efficient company like yours, I wish there were more out there that dealt with people the way you guys do. Hats off to you.
Nelson Edenvale

Net ‘n paar woorde om BAIE DANKIE te se vir die rakke. Alles het perfek hier aangekom, soos gehoop Vrydag voor die naweek en ek het dit reeds opgesit. Die instruksies was baie maklik. Ek bestel dalk binnekort nog so paar maar tot dan, sterkte met die besigheid.
George Fourways

Your service is excellent and I look forward to seeing them up in my home.
Chantal Melville

I have nothing but positive feedback. I was greatly impressed with your operation! The unit looks great and i look forward to placing future business with you when the need arises. Keep up the great work.
Reggi Cape Town

It was absolutely great, smooth from start to finish.
Anne Bower Springs

Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant! Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas! Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
Stafford Cape Town

To be quite honest, this is one of the most professionally run and quality companies I have experienced. I have currently been renovating my apartment and have been dealing with various people and companies no one has come close to matching the service and quality of products I have received from you. All the way from the ease of using and ordering from your site to the completion (on time as stated) and ease of installing and mounting the product. I have had various enquiries about the shelves and have forwarded your details on. Kind regards
Francois Louw Cape Town (WP Rugby Flank)

What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
Lizelle Empangeni

You guys are absolutely brilliant! Thanks!
Gerry Honeydew

Thank you kindly for the wonderful service. You have been an absolute dream to do business with.
Tanya Centurion

Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent. We will definitely be using your company again, and recommending it to all our friends. Thanks for providing such an awesome service!
Keith Bryanston JHB

I’m amazed that you have managed to do the shelves so quickly, especially at this time of the year. We are having major problems here in Joburg with suppliers getting stuff to us on time- anything between 2 to 12 weeks! I’m really looking forward to installing them. I will let you know how it goes, maybe even send a picture!
Melissa Linden Gauteng

Thanks so much for the tracking number and profesional service, I really enjoyed working with your company. Will probably order some more floating shelves in the near future as it is so convenient to work with a profesional company.
Natasha Cape St Francis

We are very pleased with our floating shelves and will certainly use you guys again. Many thanks
Lizzi Cape Town Clovelly

Well! I thought I was going to have hours of installing 6 shelves and it was going to be difficult and complicated. The whole process probably took less than 1 hour while watching the Pro 20 cricket at the same time!!! The instructions are clear and easy to follow and the idea of doing the first hole and then checking levels for the second hole makes perfect sense and works every time. The shelves themselves are fantastic and of a very high quality, the effect they have created in our room is amazing and very striking. I want to thank you for your assistance and congratulate you and your staff on a very professional product and experience from beginning to end. In today's world of bad service Ode is an example that it isn't difficult to give VERY GOOD service just by taking pride in what you are doing.
Gavin Johannesburg

Product wonderful, service overwhelming.
Vernon Johannesburg

Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
Engela Kaapstad

At last I opened my boxes and was even more impressed by the wonderful products then by your user friendly web site and imaculate service! Good luck for the future.
Charmaine Pretoria

 
 
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