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Client feedback
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Ek wil net dankie se vir die puik diens en rakkies – ek’t dit net nou opgetel en dit lyk regtig baie nice.
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Corne
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Kaapstad
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What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
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Savy
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Durban
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Just mounted the shelves today and I must tell you that we are very happy with it. It is a beautiful, quality piece of work. Thanks so much.
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Lance
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JHB
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Thanks so much for the tracking number and profesional service, I really enjoyed working with your company. Will probably order some more floating shelves in the near future as it is so convenient to work with a profesional company.
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Natasha
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Cape St Francis
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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I would like to commend you and your company on the 4 shelves we received for our offices.
The quality is truly world class.
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Brandon
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Durban
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Thanks for your prompt response. We were so impressed with the last shelves we received. Quality outstanding and easy to install.
They look fabulous and our client is thrilled.
Thanks once again for a super quality product and great service.
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Donna from Profurn Contracts
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Cape Town
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Your service is absolutely fantastic. We have ordered from you quite a few times. I definitely plan on ordering more.
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Jenna Piercy
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Cape Town
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
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Charmaine
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Sea Point
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Ons het ons rak gekry en is baie gelukkig. Alles was daar wat daar moes wees en dit was maklik opgesit ook. Baie dankie vir die uitstekende produk en diens en jy sal definitief weer van my hoor.
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Gideon
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Johannesburg
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Very happy everything looks great. Thanks for your excellent service - your company has to be one of the top in that area - definitely in my experience. Keep it up, you have a great product.
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Debbie
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Llundudno
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Supurb product, service, everything.
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Janine
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Johannesburg
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We have received our units and they are great. Thank you so much for your excellent service.
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Janine
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Johannesburg
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You guys are absolutely brilliant! Thanks!
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Gerry
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Honeydew
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Everything was very professional and I was suitably impressed by your staff and set-up. I have just placed another order with you and will definitely do so again in the future.
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Jason
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Johannesburg
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I just wanted to let you know that our shelves are up and look absolutely fantastic.
Thank you for your friendly and efficient service - I will certainly recommend you where I can and hope to make more purchases when the old bank balance fills up again after the renovation.
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Byron
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Cape Town
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Thanks for your prompt service, we can't wait to receive the shelves
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Martin
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Westville
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Your service was excellent and my shelves arrived safely and speedily and packed very well. I have put it up on my wall (managed it all by myself with your excellent instructions) and it looks fab!
Thanks you,
Reinette
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Reinette
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Johannesburg
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At last I opened my boxes and was even more impressed by the wonderful products then by your user friendly web site and imaculate service! Good luck for the future.
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Charmaine
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Pretoria
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Many thanks for the prompt response - not many South African companies are this professional.
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Marian
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Durban
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners.
I am delighted.
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Janine
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Cotswold Gardens JHB
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Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent.
We will definitely be using your company again, and recommending it to all our friends.
Thanks for providing such an awesome service!
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Keith
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Bryanston JHB
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Rakke is op en lyk beautiful. Sal julle defnitief aanbeveel.
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Lizette
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Kampsbaai
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Your service is excellent and I look forward to seeing them up in my home.
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Chantal
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Melville
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To be quite honest, this is one of the most professionally run and quality companies I have experienced. I have currently been renovating my apartment and have been dealing with various people and companies no one has come close to matching the service and quality of products I have received from you.
All the way from the ease of using and ordering from your site to the completion (on time as stated) and ease of installing and mounting the product.
I have had various enquiries about the shelves and have forwarded your details on.
Kind regards
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Francois Louw
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Cape Town (WP Rugby Flank)
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Just to let you know we hung the shelf and it looks great . . .thank you very much, will definately use you guys again in the future.
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Aparna
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Johannesburg
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I would just like to congratulate the ODE team on a job well done. Not only did you create lovely furniture, but you also took great pride in insuring that the product was finished off beautifully and wrapped so carefully that nothing could be damaged!
It's a pleasure doing business with you!
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Eden
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Uvongo
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I just wanted to thank you for your superior service and superior product. I am very impressed. It looks great and is very well designed. My handyman who put it up was impressed with how it was fully adjustable.
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Simon
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Johannesburg
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