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Client feedback
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Many thanks for the prompt response - not many South African companies are this professional.
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Marian
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Durban
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to instal” – so there is some good news.
Nice product – thanks.
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Debbie
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Cape Town
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Thank you very much for our great service.
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Hayley
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Randburg
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I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
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Sergio
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Pretoria
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Ons is mal oor die units... BAIE DANKIE!
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Christine
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Houtbaai
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Very happy with your product! Great quality, great service! We need more such companies in Africa…
Thanks a mil!
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Jenny
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Windhoek Namibia
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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Fantastic product and service
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Jacqui
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Johannesburg
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Just to let you know that the shelves arrived yesterday and I have just installed them.
Thank you for all your assistance with them. They truly look amazing. Really impressed with your craftsmanship and quality.
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Mike
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Johannesburg
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Your service and delivery were fantastic. The online order worked well, they responded quickly and delivery was great.
I was fortunate to have people on site who installed as I could have battled with that.
All good and would use again and recommend ODE - Many thanks
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Gina
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Cape Town
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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I couldn't have been happier with your products and service! As an architect, I can be a particularly fussy customer... I was impressed with the quality and finish of your product, and have no hesitation in recommending you to clients and friends alike. My new headboard and floating boxes (with drawers) arrived both timeously and beautifully wrapped. You deserve to do well.
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Julia
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Johannesburg
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Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
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Engela
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Kaapstad
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Die rak lyk top! Maak ‘n groot verskil in my woonstel. Ek se sommer weer baie dankie.
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Jannes
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Cape Town
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Product wonderful, service overwhelming.
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Vernon
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Johannesburg
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Net ‘n paar woorde om BAIE DANKIE te se vir die rakke. Alles het perfek hier aangekom, soos gehoop Vrydag voor die naweek en ek het dit reeds opgesit. Die instruksies was baie maklik. Ek bestel dalk binnekort nog so paar maar tot dan, sterkte met die besigheid.
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George
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Fourways
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Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
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Robyn
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Cape Town
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Ek't my rakke gekry en hulle is SMEULEND! Baie dankie! Ek kan nou net nie wag vir die naweek dat my man hulle kan opsit nie. Dit was 'n absolute plesier om met jou besigheid te doen. Dankie vir al jou moeite.
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Tanya
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Pretoria
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Your shelves are excellent
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Dietrich
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Cape Town
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Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent.
We will definitely be using your company again, and recommending it to all our friends.
Thanks for providing such an awesome service!
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Keith
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Bryanston JHB
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It was absolutely great, smooth from start to finish.
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Anne Bower
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Springs
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Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
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Cara
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Umhlanga Ridge
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We put the shelves up last night & they look fantastic, what a great product.
Your web site is very informative, simple and easy to use, the service was quick and efficient always followed up promptly. It was a pleasure doing business with you. Many thanks.
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Greg
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Honeydew
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Best service! Cannot fault, have recommended you to a few friends.
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David
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Cape Town
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I can only highly commend the excellent quality of Ode's products and service. We recently renovated our home after throwing the no-care tenants out and moving back. There was quite a lot of work to do and of all the service providers we had dealt with we were most satisfied with Ode. Your staff were friendly and helpful, the products arrived ahead of schedule and the quality is of international standard (ask me, I work for Department of International Relations and have lived on four different continents).We are currently saving up to place a further order for a server in our dining room.
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Pieter
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Pretoria
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Your company is very efficient and professional, including staff - cannot believe I placed the order last week and it is already done and collected and that was with the long weekend - Thanks again, the service was fantastic - best seen in a long time.
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Bianca
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Cape Town
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We were very happy and pleased with your product and service.
Thank you very much.
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Marguerite
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Franschoek
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Just a note to say we have received the shelves and are very happy! Thanks for the great service and it looks like my wife would like to order more. When we are ready we will give you a shout.
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Steve
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Fourways
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I need to thank you for the excellent service. The shelf is up already and I am very happy about my decision.
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Uwe
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Cape Town
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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