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Client feedback
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news !
Nice product – thanks.
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Debbie
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Cape Town
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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We have received our units and they are great. Thank you so much for your excellent service.
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Janine
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Johannesburg
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You are truly professional and I have never had such excellent service
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Linda
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Habitat magazine
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Your company is very efficient and professional, including staff - cannot believe I placed the order last week and it is already done and collected and that was with the long weekend - Thanks again, the service was fantastic - best seen in a long time.
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Bianca
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Cape Town
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Very happy with your product! Great quality, great service! We need more such companies in Africa…
Thanks a mil!
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Jenny
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Windhoek Namibia
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Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners.
I am delighted.
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Janine
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Cotswold Gardens JHB
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
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Charmaine
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Sea Point
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Ek't my rakke gekry en hulle is SMEULEND! Baie dankie! Ek kan nou net nie wag vir die naweek dat my man hulle kan opsit nie. Dit was 'n absolute plesier om met jou besigheid te doen. Dankie vir al jou moeite.
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Tanya
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Pretoria
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Die rakke het vandag hier aangekom. Als is reg,en baie mooi soos altyd. Dankie
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Pieter
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Knysna
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You guys are absolutely brilliant! Thanks!
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Gerry
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Honeydew
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Many thanks for the prompt response - not many South African companies are this professional.
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Marian
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Durban
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I just wanted to email you to say thank you and I am very impressed. The shelves arrived at 8 o’clock on Monday morning and look great. Thank you for such excellent service and super fast delivery.
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Renay
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Mulbarton Gauteng
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Supurb product, service, everything.
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Janine
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Johannesburg
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Absolutely fabulous product and service.
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Jeandre
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Constatia
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Ons het ons rak gekry en is baie gelukkig. Alles was daar wat daar moes wees en dit was maklik opgesit ook. Baie dankie vir die uitstekende produk en diens en jy sal definitief weer van my hoor.
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Gideon
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Johannesburg
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Now thats what I call good customer service.
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Marcus
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Camps Bay
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Rakke is op en lyk beautiful. Sal julle defnitief aanbeveel.
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Lizette
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Kampsbaai
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Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
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Engela
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Kaapstad
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We installed the boxes on Saturday, and they look fantastic! We are very pleased with the results – so thanks again for a great product delivered ahead of schedule.
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Duncan
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Cape Town
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Thank you for the shelves and the excellent service. I will be ordering more very soon and will tell my friends about ODE.
Congrats on a great business!
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Louise Carver
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Johannesburg
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Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
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Cara
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Umhlanga Ridge
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Fantastic product and service
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Jacqui
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Johannesburg
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Thanks so much for the shelving - really happy with them.
It is such a clever design and looks so much better than having visible brackets on the wall.
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Lynne
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Empangeni
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It was absolutely great, smooth from start to finish.
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Anne Bower
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Springs
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Your service is excellent and I look forward to seeing them up in my home.
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Chantal
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Melville
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Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
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Melanie
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Cape Town
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As always, your product is great. Put the shelf up in an hour, no problems at all!
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Nic
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Johannesburg
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