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Client feedback
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Thanks - really appreciate your prompt service - not an everyday occurance in SA !
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Amarie
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Riverclub JHB
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Baie gelukkig met die produk asook die diens.
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Lizette
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Kaapstad
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Thanks for your prompt response. We were so impressed with the last shelves we received. Quality outstanding and easy to install.
They look fabulous and our client is thrilled.
Thanks once again for a super quality product and great service.
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Donna from Profurn Contracts
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Cape Town
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You are truly professional and I have never had such excellent service
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Linda
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Habitat magazine
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Its really a pleasure dealing with such an efficient company like yours, I wish there were more out there that dealt with people the way you guys do. Hats off to you.
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Nelson
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Edenvale
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I have nothing but positive feedback. I was greatly impressed with your operation! The unit looks great and i look forward to placing future business with you when the need arises. Keep up the great work.
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Reggi
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Cape Town
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We put the shelves up last night & they look fantastic, what a great product.
Your web site is very informative, simple and easy to use, the service was quick and efficient always followed up promptly. It was a pleasure doing business with you. Many thanks.
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Greg
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Honeydew
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I’m amazed that you have managed to do the shelves so quickly, especially at this time of the year. We are having major problems here in Joburg with suppliers getting stuff to us on time- anything between 2 to 12 weeks! I’m really looking forward to installing them. I will let you know how it goes, maybe even send a picture!
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Melissa
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Linden Gauteng
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Your company is very efficient and professional, including staff - cannot believe I placed the order last week and it is already done and collected and that was with the long weekend - Thanks again, the service was fantastic - best seen in a long time.
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Bianca
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Cape Town
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Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
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Robyn
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Cape Town
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We are very impressed with your product and at this stage do not have any suggestions to offer.
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Craig
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East London
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We installed the boxes on Saturday, and they look fantastic! We are very pleased with the results – so thanks again for a great product delivered ahead of schedule.
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Duncan
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Cape Town
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What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
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Savy
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Durban
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Great website! Great product! Great Service!
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Dean
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Germiston
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Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
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Melanie
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Cape Town
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Thanks so much for the tracking number and profesional service, I really enjoyed working with your company. Will probably order some more floating shelves in the near future as it is so convenient to work with a profesional company.
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Natasha
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Cape St Francis
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At last I opened my boxes and was even more impressed by the wonderful products then by your user friendly web site and imaculate service! Good luck for the future.
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Charmaine
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Pretoria
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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Thanks, the order arrived safe and sound. The shelves look great.
Thanks for an excellent shopping experience. I will definitely think of you guys again the next time I need shelves etc.
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Keith
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Johannesburg
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The service from ODE was outstanding and the delivered product was even better!
Will definitely order from you again in the future.
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Christine
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Cape Town
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I just wanted to email you to say thank you and I am very impressed. The shelves arrived at 8 o’clock on Monday morning and look great. Thank you for such excellent service and super fast delivery.
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Renay
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Mulbarton Gauteng
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Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
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Charmaine
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Sea Point
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news !
Nice product – thanks.
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Debbie
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Cape Town
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I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
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Sergio
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Pretoria
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We were very happy and pleased with your product and service.
Thank you very much.
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Marguerite
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Franschoek
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The shelves are up already and looking very good. I’m glad to have seen your setup, very impressive. I’m sure you will receive more orders from me sometime in the future!
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Perren
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Cape Town
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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Shelves look great, thank you- get loads of compliments on them, so sending some more business your way!
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Philippa
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Cape Town
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Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
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Engela
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Kaapstad
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