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Client feedback
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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I have been meaning to write to you for some time to tell you that we are VERY happy with the shelf. It looks great!
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Barbara
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Wellington
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Ons is mal oor die units... BAIE DANKIE!
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Christine
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Houtbaai
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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My son, son-in-law and grandson installed my shelf for me this weekend. It looks absolutely stunning! The installation process went very smoothly as your instructions are really very good.
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Frances
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Cape Town
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Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
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Melanie
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Cape Town
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We are very pleased with our floating shelves and will certainly use you guys again. Many thanks
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Lizzi
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Cape Town Clovelly
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What I liked about your website was that I could find answers to all my questions and it was not necessary for me to call or e-mail for more information.
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Tania
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Cape Town
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What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
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Savy
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Durban
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Thanks for your prompt response. We were so impressed with the last shelves we received. Quality outstanding and easy to install.
They look fabulous and our client is thrilled.
Thanks once again for a super quality product and great service.
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Donna from Profurn Contracts
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Cape Town
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I can only highly commend the excellent quality of Ode's products and service. We recently renovated our home after throwing the no-care tenants out and moving back. There was quite a lot of work to do and of all the service providers we had dealt with we were most satisfied with Ode. Your staff were friendly and helpful, the products arrived ahead of schedule and the quality is of international standard (ask me, I work for Department of International Relations and have lived on four different continents).We are currently saving up to place a further order for a server in our dining room.
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Pieter
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Pretoria
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Just to let you know we hung the shelf and it looks great . . .thank you very much, will definately use you guys again in the future.
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Aparna
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Johannesburg
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I’m amazed that you have managed to do the shelves so quickly, especially at this time of the year. We are having major problems here in Joburg with suppliers getting stuff to us on time- anything between 2 to 12 weeks! I’m really looking forward to installing them. I will let you know how it goes, maybe even send a picture!
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Melissa
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Linden Gauteng
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Die design is regtig baie cool, en baie maklik om te installer. My “sweef rak” is teen die muur, lyk amazing, thanks weereens.
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Henri
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Higgovale Kaapstad
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Thanks so much for the shelving - really happy with them.
It is such a clever design and looks so much better than having visible brackets on the wall.
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Lynne
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Empangeni
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Best service! Cannot fault, have recommended you to a few friends.
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David
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Cape Town
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Thank you kindly for the wonderful service. You have been an absolute dream to do business with.
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Tanya
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Centurion
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Thanks again. It’s a pleasure working with you guys. You’ll definitely see me again soon.
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Jannes
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Cape Town
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Thank you very much for our great service.
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Hayley
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Randburg
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Just wanted to say thanks for the unbelievable service! Being in the construction industry, I was suitably surprised… hung the shelves this weekend and they look fantastic! Transformed my lounge completely. The system you have developed is fool proof, to say the least. Well done.
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Steve
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Cape Town
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The service from ODE was outstanding and the delivered product was even better!
Will definitely order from you again in the future.
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Christine
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Cape Town
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Rakke is op en lyk beautiful. Sal julle defnitief aanbeveel.
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Lizette
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Kampsbaai
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Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
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Cara
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Umhlanga Ridge
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Die rakke het vandag hier aangekom. Als is reg,en baie mooi soos altyd. Dankie
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Pieter
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Knysna
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Baie gelukkig met die produk asook die diens.
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Lizette
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Kaapstad
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Product wonderful, service overwhelming.
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Vernon
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Johannesburg
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I would like to commend you and your company on the 4 shelves we received for our offices.
The quality is truly world class.
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Brandon
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Durban
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Supurb product, service, everything.
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Janine
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Johannesburg
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Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners.
I am delighted.
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Janine
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Cotswold Gardens JHB
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