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Client feedback
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It was absolutely great, smooth from start to finish.
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Anne Bower
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Springs
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Just mounted the shelves today and I must tell you that we are very happy with it. It is a beautiful, quality piece of work. Thanks so much.
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Lance
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JHB
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Die rakke het vandag hier aangekom. Als is reg,en baie mooi soos altyd. Dankie
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Pieter
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Knysna
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Many thanks for the prompt response - not many South African companies are this professional.
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Marian
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Durban
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Just to let you know we hung the shelf and it looks great . . .thank you very much, will definately use you guys again in the future.
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Aparna
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Johannesburg
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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We have received our units and they are great. Thank you so much for your excellent service.
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Janine
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Johannesburg
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Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners.
I am delighted.
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Janine
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Cotswold Gardens JHB
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The shelves have finally been put up by my handlanger i.e. husband and for once he did not complain very easy to install!!!
They look great and when I have time I need to measure for more. Thanks again for a great product.
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Caroline
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Cape Town
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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Just a note to say we have received the shelves and are very happy! Thanks for the great service and it looks like my wife would like to order more. When we are ready we will give you a shout.
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Steve
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Fourways
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Thanks for your prompt response. We were so impressed with the last shelves we received. Quality outstanding and easy to install.
They look fabulous and our client is thrilled.
Thanks once again for a super quality product and great service.
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Donna from Profurn Contracts
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Cape Town
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Just wanted to say thanks for the unbelievable service! Being in the construction industry, I was suitably surprised… hung the shelves this weekend and they look fantastic! Transformed my lounge completely. The system you have developed is fool proof, to say the least. Well done.
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Steve
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Cape Town
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I just wanted to let you know that our shelves are up and look absolutely fantastic.
Thank you for your friendly and efficient service - I will certainly recommend you where I can and hope to make more purchases when the old bank balance fills up again after the renovation.
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Byron
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Cape Town
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I received my goods last week Wednesday, and I must say, they are looking very beautiful. I love them.
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Lebohang
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Johannesburg
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Very happy everything looks great. Thanks for your excellent service - your company has to be one of the top in that area - definitely in my experience. Keep it up, you have a great product.
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Debbie
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Llundudno
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You are truly professional and I have never had such excellent service
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Linda
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Habitat magazine
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To be quite honest, this is one of the most professionally run and quality companies I have experienced. I have currently been renovating my apartment and have been dealing with various people and companies no one has come close to matching the service and quality of products I have received from you.
All the way from the ease of using and ordering from your site to the completion (on time as stated) and ease of installing and mounting the product.
I have had various enquiries about the shelves and have forwarded your details on.
Kind regards
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Francois Louw
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Cape Town (WP Rugby Flank)
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Your service and delivery were fantastic. The online order worked well, they responded quickly and delivery was great.
I was fortunate to have people on site who installed as I could have battled with that.
All good and would use again and recommend ODE - Many thanks
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Gina
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Cape Town
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Fantastic product and service
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Jacqui
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Johannesburg
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Ons is baie beindruk met julle Suid-Afrikaanse web-tuiste. Ons het al allerhande goed deur die wereld gekoop en laat aflewer via die internet maar meestal oorsese web-tuistes. Die Suid-Afrikaanse tuistes wat on al probeer het, het dikwels nie na ons toe terug gekom nie of lank gevat en was onvriendelik om te gebruik.
Ek dink julle het die resep!
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Nick
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Hermanus
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Best service! Cannot fault, have recommended you to a few friends.
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David
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Cape Town
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Thanks for the efficient service and great product
We will definitely be recommending your business to friends & family
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Bradley
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Cape Town
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I just wanted to thank you for your superior service and superior product. I am very impressed. It looks great and is very well designed. My handyman who put it up was impressed with how it was fully adjustable.
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Simon
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Johannesburg
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Great service!
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Claire
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Boksburg
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I have nothing but positive feedback. I was greatly impressed with your operation! The unit looks great and i look forward to placing future business with you when the need arises. Keep up the great work.
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Reggi
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Cape Town
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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Everything was very professional and I was suitably impressed by your staff and set-up. I have just placed another order with you and will definitely do so again in the future.
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Jason
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Johannesburg
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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The shelves are up already and looking very good. I’m glad to have seen your setup, very impressive. I’m sure you will receive more orders from me sometime in the future!
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Perren
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Cape Town
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