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Client feedback
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At last I opened my boxes and was even more impressed by the wonderful products then by your user friendly web site and imaculate service! Good luck for the future.
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Charmaine
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Pretoria
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Thanks so much for the excellent service once again ode.
Shelf delivered and installed and looking great.
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Suretha
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Pretoria
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Baie gelukkig met die produk asook die diens.
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Lizette
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Kaapstad
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The shelves have finally been put up by my handlanger i.e. husband and for once he did not complain very easy to install!!!
They look great and when I have time I need to measure for more. Thanks again for a great product.
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Caroline
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Cape Town
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news !
Nice product – thanks.
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Debbie
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Cape Town
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Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent.
We will definitely be using your company again, and recommending it to all our friends.
Thanks for providing such an awesome service!
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Keith
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Bryanston JHB
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We are very impressed with your product and at this stage do not have any suggestions to offer.
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Craig
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East London
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Ons is mal oor die units... BAIE DANKIE!
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Christine
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Houtbaai
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Thanks so much for the shelving - really happy with them.
It is such a clever design and looks so much better than having visible brackets on the wall.
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Lynne
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Empangeni
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Shelves arrived - exactly what I was looking for ! They are awesome ! Need to now get them up and see if I need any more. Thank you for the excellent service.
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Liz
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Durban
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Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
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Melanie
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Cape Town
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Very happy with your product! Great quality, great service! We need more such companies in Africa…
Thanks a mil!
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Jenny
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Windhoek Namibia
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Just to let you know that the shelves arrived yesterday and I have just installed them.
Thank you for all your assistance with them. They truly look amazing. Really impressed with your craftsmanship and quality.
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Mike
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Johannesburg
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I just wanted to let you know that our shelves are up and look absolutely fantastic.
Thank you for your friendly and efficient service - I will certainly recommend you where I can and hope to make more purchases when the old bank balance fills up again after the renovation.
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Byron
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Cape Town
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Shelves look great, thank you- get loads of compliments on them, so sending some more business your way!
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Philippa
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Cape Town
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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Great website! Great product! Great Service!
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Dean
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Germiston
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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Product wonderful, service overwhelming.
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Vernon
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Johannesburg
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I’m amazed that you have managed to do the shelves so quickly, especially at this time of the year. We are having major problems here in Joburg with suppliers getting stuff to us on time- anything between 2 to 12 weeks! I’m really looking forward to installing them. I will let you know how it goes, maybe even send a picture!
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Melissa
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Linden Gauteng
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I can only highly commend the excellent quality of Ode's products and service. We recently renovated our home after throwing the no-care tenants out and moving back. There was quite a lot of work to do and of all the service providers we had dealt with we were most satisfied with Ode. Your staff were friendly and helpful, the products arrived ahead of schedule and the quality is of international standard (ask me, I work for Department of International Relations and have lived on four different continents).We are currently saving up to place a further order for a server in our dining room.
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Pieter
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Pretoria
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Ons is baie beindruk met julle Suid-Afrikaanse web-tuiste. Ons het al allerhande goed deur die wereld gekoop en laat aflewer via die internet maar meestal oorsese web-tuistes. Die Suid-Afrikaanse tuistes wat on al probeer het, het dikwels nie na ons toe terug gekom nie of lank gevat en was onvriendelik om te gebruik.
Ek dink julle het die resep!
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Nick
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Hermanus
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Just mounted the shelves today and I must tell you that we are very happy with it. It is a beautiful, quality piece of work. Thanks so much.
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Lance
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JHB
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As always, your product is great. Put the shelf up in an hour, no problems at all!
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Nic
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Johannesburg
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Great service!
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Claire
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Boksburg
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I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
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Sergio
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Pretoria
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Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
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Engela
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Kaapstad
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Now thats what I call good customer service.
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Marcus
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Camps Bay
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I just wanted to thank you for your superior service and superior product. I am very impressed. It looks great and is very well designed. My handyman who put it up was impressed with how it was fully adjustable.
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Simon
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Johannesburg
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