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Client feedback
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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At last I opened my boxes and was even more impressed by the wonderful products then by your user friendly web site and imaculate service! Good luck for the future.
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Charmaine
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Pretoria
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A huge thank you for your friendly, helpfull, patient and profesional way. Your product is excellent too. Brilliant and beautifull.
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Patty
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Constantia
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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You guys are absolutely brilliant! Thanks!
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Gerry
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Honeydew
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Thanks so much for the excellent service once again ode.
Shelf delivered and installed and looking great.
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Suretha
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Pretoria
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Net ‘n paar woorde om BAIE DANKIE te se vir die rakke. Alles het perfek hier aangekom, soos gehoop Vrydag voor die naweek en ek het dit reeds opgesit. Die instruksies was baie maklik. Ek bestel dalk binnekort nog so paar maar tot dan, sterkte met die besigheid.
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George
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Fourways
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Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
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Robyn
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Cape Town
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Thanks for your prompt service, we can't wait to receive the shelves
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Martin
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Westville
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Your company is very efficient and professional, including staff - cannot believe I placed the order last week and it is already done and collected and that was with the long weekend - Thanks again, the service was fantastic - best seen in a long time.
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Bianca
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Cape Town
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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Product wonderful, service overwhelming.
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Vernon
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Johannesburg
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Thank you very much for our great service.
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Hayley
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Randburg
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Ek wil net dankie se vir die puik diens en rakkies – ek’t dit net nou opgetel en dit lyk regtig baie nice.
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Corne
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Kaapstad
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Baie dankie vir uitstekende diens
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Riaan
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Midrand
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I recently bought a custom unit from ODE and I would just like to extend a further thank you.
The unit came out far better than what I expected. You guys did a fantastic job.
I must also commend you on the level of professionalism I received during all correspondence with ODE.
I will definitely recommend your services.
Keep up the good work and thank you again.
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Werner
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Durban
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
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Savy
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Durban
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As always, your product is great. Put the shelf up in an hour, no problems at all!
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Nic
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Johannesburg
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It was absolutely great, smooth from start to finish.
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Anne Bower
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Springs
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Shelves look great, thank you- get loads of compliments on them, so sending some more business your way!
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Philippa
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Cape Town
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Just to let you know we hung the shelf and it looks great . . .thank you very much, will definately use you guys again in the future.
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Aparna
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Johannesburg
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Now thats what I call good customer service.
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Marcus
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Camps Bay
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My son, son-in-law and grandson installed my shelf for me this weekend. It looks absolutely stunning! The installation process went very smoothly as your instructions are really very good.
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Frances
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Cape Town
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Die design is regtig baie cool, en baie maklik om te installer. My “sweef rak” is teen die muur, lyk amazing, thanks weereens.
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Henri
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Higgovale Kaapstad
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Thanks so much for the tracking number and profesional service, I really enjoyed working with your company. Will probably order some more floating shelves in the near future as it is so convenient to work with a profesional company.
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Natasha
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Cape St Francis
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The service from ODE was outstanding and the delivered product was even better!
Will definitely order from you again in the future.
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Christine
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Cape Town
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Great service!
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Claire
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Boksburg
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Your service is absolutely fantastic. We have ordered from you quite a few times. I definitely plan on ordering more.
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Jenna Piercy
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Cape Town
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news !
Nice product – thanks.
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Debbie
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Cape Town
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