|
|
|
| Want to be inspired? |
 |
|
|
|
|
|
|
|
Client feedback
|
|
|
Fantastic product and service
|
|
Jacqui
|
Johannesburg
|
|
I recently bought a custom unit from ODE and I would just like to extend a further thank you.
The unit came out far better than what I expected. You guys did a fantastic job.
I must also commend you on the level of professionalism I received during all correspondence with ODE.
I will definitely recommend your services.
Keep up the good work and thank you again.
|
|
Werner
|
Durban
|
|
Thank you kindly for the wonderful service. You have been an absolute dream to do business with.
|
|
Tanya
|
Centurion
|
|
Many thanks for the prompt response - not many South African companies are this professional.
|
|
Marian
|
Durban
|
|
Your shelves are excellent
|
|
Dietrich
|
Cape Town
|
|
What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
|
|
Savy
|
Durban
|
|
A huge thank you for your friendly, helpfull, patient and profesional way. Your product is excellent too. Brilliant and beautifull.
|
|
Patty
|
Constantia
|
|
Great website! Great product! Great Service!
|
|
Dean
|
Germiston
|
|
Baie dankie vir uitstekende diens
|
|
Riaan
|
Midrand
|
|
Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
|
|
Stafford
|
Cape Town
|
|
Thanks so much for the shelving - really happy with them.
It is such a clever design and looks so much better than having visible brackets on the wall.
|
|
Lynne
|
Empangeni
|
|
Your service was excellent and my shelves arrived safely and speedily and packed very well. I have put it up on my wall (managed it all by myself with your excellent instructions) and it looks fab!
Thanks you,
Reinette
|
|
Reinette
|
Johannesburg
|
|
Best service! Cannot fault, have recommended you to a few friends.
|
|
David
|
Cape Town
|
|
I need to thank you for the excellent service. The shelf is up already and I am very happy about my decision.
|
|
Uwe
|
Cape Town
|
|
Thanks so much for the excellent service once again ode.
Shelf delivered and installed and looking great.
|
|
Suretha
|
Pretoria
|
|
My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
|
|
Giorio
|
Johannesburg
|
|
Thanks - really appreciate your prompt service - not an everyday occurance in SA !
|
|
Amarie
|
Riverclub JHB
|
|
FOR A BUSY NO NONSENSE WELL FINISHED DESIGN – THIS IS THE BEST SOLUTION TO A FINE FINISH. IF ONLY MOST COMPANIES COULD OFFER SUCH FAST TURN AROUND WITH THE LEAST AMOUNT OF HASSLE AS WELL AS WITH A SMILE!!
CLAUDIA
|
|
Claudia
|
Cape Town
|
|
We are very impressed with your product and at this stage do not have any suggestions to offer.
|
|
Craig
|
East London
|
|
Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
|
|
Robyn
|
Cape Town
|
|
Product wonderful, service overwhelming.
|
|
Vernon
|
Johannesburg
|
|
Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
|
|
Cara
|
Umhlanga Ridge
|
|
Thank you for such first class service :o)
My husband was so impressed with your whole set-up, as well as your obvious commitment to excellent workmanship, quality & innovation.
Charles will be putting the shelves up over the weekend - I'm sure they are going to look absolutely stunning, they are just perfect for our little house by the sea :o)
Thanks again for such fabulous, personalised customer service, it was an absolute pleasure doing business with you & I have no doubt you will be seeing us again.
|
|
Candice
|
Cape Town
|
|
Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
|
|
Gavin
|
Johannesburg
|
|
Everything was very professional and I was suitably impressed by your staff and set-up. I have just placed another order with you and will definitely do so again in the future.
|
|
Jason
|
Johannesburg
|
|
I would just like to congratulate the ODE team on a job well done. Not only did you create lovely furniture, but you also took great pride in insuring that the product was finished off beautifully and wrapped so carefully that nothing could be damaged!
It's a pleasure doing business with you!
|
|
Eden
|
Uvongo
|
|
As always, your product is great. Put the shelf up in an hour, no problems at all!
|
|
Nic
|
Johannesburg
|
|
Rakke is op en lyk beautiful. Sal julle defnitief aanbeveel.
|
|
Lizette
|
Kampsbaai
|
|
Just wanted to say thanks for the unbelievable service! Being in the construction industry, I was suitably surprised… hung the shelves this weekend and they look fantastic! Transformed my lounge completely. The system you have developed is fool proof, to say the least. Well done.
|
|
Steve
|
Cape Town
|
|
Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners.
I am delighted.
|
|
Janine
|
Cotswold Gardens JHB
|
|
|
|
|
|