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Client feedback
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Now thats what I call good customer service.
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Marcus
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Camps Bay
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I’m amazed that you have managed to do the shelves so quickly, especially at this time of the year. We are having major problems here in Joburg with suppliers getting stuff to us on time- anything between 2 to 12 weeks! I’m really looking forward to installing them. I will let you know how it goes, maybe even send a picture!
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Melissa
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Linden Gauteng
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We installed the boxes on Saturday, and they look fantastic! We are very pleased with the results – so thanks again for a great product delivered ahead of schedule.
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Duncan
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Cape Town
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It was absolutely great, smooth from start to finish.
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Anne Bower
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Springs
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Die design is regtig baie cool, en baie maklik om te installer. My “sweef rak” is teen die muur, lyk amazing, thanks weereens.
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Henri
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Higgovale Kaapstad
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At last I opened my boxes and was even more impressed by the wonderful products then by your user friendly web site and imaculate service! Good luck for the future.
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Charmaine
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Pretoria
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Ons is baie beindruk met julle Suid-Afrikaanse web-tuiste. Ons het al allerhande goed deur die wereld gekoop en laat aflewer via die internet maar meestal oorsese web-tuistes. Die Suid-Afrikaanse tuistes wat on al probeer het, het dikwels nie na ons toe terug gekom nie of lank gevat en was onvriendelik om te gebruik.
Ek dink julle het die resep!
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Nick
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Hermanus
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Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
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Cara
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Umhlanga Ridge
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Dankie weereens vir fantastiese diens en 'n stunning produk! As almal in die Kaap maar net besigheid gedoen het soos jy.
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Lizette
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Cape Town
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Ons het ons rak gekry en is baie gelukkig. Alles was daar wat daar moes wees en dit was maklik opgesit ook. Baie dankie vir die uitstekende produk en diens en jy sal definitief weer van my hoor.
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Gideon
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Johannesburg
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We are very impressed with your product and at this stage do not have any suggestions to offer.
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Craig
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East London
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Thank you for such first class service :o)
My husband was so impressed with your whole set-up, as well as your obvious commitment to excellent workmanship, quality & innovation.
Charles will be putting the shelves up over the weekend - I'm sure they are going to look absolutely stunning, they are just perfect for our little house by the sea :o)
Thanks again for such fabulous, personalised customer service, it was an absolute pleasure doing business with you & I have no doubt you will be seeing us again.
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Candice
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Cape Town
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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A huge thank you for your friendly, helpfull, patient and profesional way. Your product is excellent too. Brilliant and beautifull.
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Patty
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Constantia
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Your service and delivery were fantastic. The online order worked well, they responded quickly and delivery was great.
I was fortunate to have people on site who installed as I could have battled with that.
All good and would use again and recommend ODE - Many thanks
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Gina
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Cape Town
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Absolutely fabulous product and service.
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Jeandre
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Constatia
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Great service!
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Claire
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Boksburg
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Your service is excellent and I look forward to seeing them up in my home.
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Chantal
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Melville
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I just wanted to let you know that our shelves are up and look absolutely fantastic.
Thank you for your friendly and efficient service - I will certainly recommend you where I can and hope to make more purchases when the old bank balance fills up again after the renovation.
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Byron
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Cape Town
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I can only highly commend the excellent quality of Ode's products and service. We recently renovated our home after throwing the no-care tenants out and moving back. There was quite a lot of work to do and of all the service providers we had dealt with we were most satisfied with Ode. Your staff were friendly and helpful, the products arrived ahead of schedule and the quality is of international standard (ask me, I work for Department of International Relations and have lived on four different continents).We are currently saving up to place a further order for a server in our dining room.
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Pieter
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Pretoria
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I have been meaning to write to you for some time to tell you that we are VERY happy with the shelf. It looks great!
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Barbara
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Wellington
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Many thanks for the prompt response - not many South African companies are this professional.
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Marian
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Durban
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Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
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Engela
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Kaapstad
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Thanks so much for the shelving - really happy with them.
It is such a clever design and looks so much better than having visible brackets on the wall.
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Lynne
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Empangeni
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We have received our units and they are great. Thank you so much for your excellent service.
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Janine
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Johannesburg
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news !
Nice product – thanks.
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Debbie
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Cape Town
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I have nothing but positive feedback. I was greatly impressed with your operation! The unit looks great and i look forward to placing future business with you when the need arises. Keep up the great work.
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Reggi
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Cape Town
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Thanks so much for the tracking number and profesional service, I really enjoyed working with your company. Will probably order some more floating shelves in the near future as it is so convenient to work with a profesional company.
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Natasha
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Cape St Francis
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I received my goods last week Wednesday, and I must say, they are looking very beautiful. I love them.
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Lebohang
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Johannesburg
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