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Client feedback
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners.
I am delighted.
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Janine
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Cotswold Gardens JHB
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Your service and delivery were fantastic. The online order worked well, they responded quickly and delivery was great.
I was fortunate to have people on site who installed as I could have battled with that.
All good and would use again and recommend ODE - Many thanks
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Gina
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Cape Town
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Great service!
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Claire
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Boksburg
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Your company is very efficient and professional, including staff - cannot believe I placed the order last week and it is already done and collected and that was with the long weekend - Thanks again, the service was fantastic - best seen in a long time.
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Bianca
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Cape Town
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Best service! Cannot fault, have recommended you to a few friends.
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David
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Cape Town
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Baie dankie vir n ongelooflike goeie produk en vir die goeie diens vanaf julle ontvang. Ek sal verseker weer van ODE gebruik maak.
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Elani
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Lephalale
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The service from ODE was outstanding and the delivered product was even better!
Will definitely order from you again in the future.
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Christine
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Cape Town
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Die 2 bokse het hier heel aangekom en ek moet jou se ek is beindruk met julle flinke diens asook julle produk
Ek gaan verseker weer van julle gebruik maak vorentoe.
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Delphine
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Pretoria
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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FOR A BUSY NO NONSENSE WELL FINISHED DESIGN – THIS IS THE BEST SOLUTION TO A FINE FINISH. IF ONLY MOST COMPANIES COULD OFFER SUCH FAST TURN AROUND WITH THE LEAST AMOUNT OF HASSLE AS WELL AS WITH A SMILE!!
CLAUDIA
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Claudia
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Cape Town
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Thank you so much for the great service. Order placed a week or so ago; You contacted me a few days ago to confirm specifications; shelves delivered this afternoon; and erected! Best service received this year! Will definitely recommend to all.
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Andrew
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Cape Town
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Shelves arrived - exactly what I was looking for ! They are awesome ! Need to now get them up and see if I need any more. Thank you for the excellent service.
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Liz
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Durban
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Very happy with your product! Great quality, great service! We need more such companies in Africa…
Thanks a mil!
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Jenny
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Windhoek Namibia
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We are very impressed with your product and at this stage do not have any suggestions to offer.
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Craig
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East London
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Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
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Engela
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Kaapstad
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Thanks for the efficient service and great product
We will definitely be recommending your business to friends & family
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Bradley
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Cape Town
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My son, son-in-law and grandson installed my shelf for me this weekend. It looks absolutely stunning! The installation process went very smoothly as your instructions are really very good.
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Frances
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Cape Town
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You guys are absolutely brilliant! Thanks!
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Gerry
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Honeydew
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Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
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Robyn
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Cape Town
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Many Thanks for the email and also for the excellent service I have received in my dealings
with your company, I hope to be placing another order with you in due course.
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Desiree
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Bryanston
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I couldn't have been happier with your products and service! As an architect, I can be a particularly fussy customer... I was impressed with the quality and finish of your product, and have no hesitation in recommending you to clients and friends alike. My new headboard and floating boxes (with drawers) arrived both timeously and beautifully wrapped. You deserve to do well.
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Julia
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Johannesburg
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I just wanted to thank you for your superior service and superior product. I am very impressed. It looks great and is very well designed. My handyman who put it up was impressed with how it was fully adjustable.
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Simon
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Johannesburg
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I’m amazed that you have managed to do the shelves so quickly, especially at this time of the year. We are having major problems here in Joburg with suppliers getting stuff to us on time- anything between 2 to 12 weeks! I’m really looking forward to installing them. I will let you know how it goes, maybe even send a picture!
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Melissa
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Linden Gauteng
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I recently bought a custom unit from ODE and I would just like to extend a further thank you.
The unit came out far better than what I expected. You guys did a fantastic job.
I must also commend you on the level of professionalism I received during all correspondence with ODE.
I will definitely recommend your services.
Keep up the good work and thank you again.
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Werner
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Durban
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Thanks again. It’s a pleasure working with you guys. You’ll definitely see me again soon.
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Jannes
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Cape Town
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Very happy everything looks great. Thanks for your excellent service - your company has to be one of the top in that area - definitely in my experience. Keep it up, you have a great product.
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Debbie
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Llundudno
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Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
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Melanie
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Cape Town
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Thanks for your prompt response. We were so impressed with the last shelves we received. Quality outstanding and easy to install.
They look fabulous and our client is thrilled.
Thanks once again for a super quality product and great service.
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Donna from Profurn Contracts
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Cape Town
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