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Client feedback
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What I liked about your website was that I could find answers to all my questions and it was not necessary for me to call or e-mail for more information.
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Tania
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Cape Town
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Thanks - really appreciate your prompt service - not an everyday occurance in SA !
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Amarie
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Riverclub JHB
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Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
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Melanie
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Cape Town
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Thanks for your prompt response. We were so impressed with the last shelves we received. Quality outstanding and easy to install.
They look fabulous and our client is thrilled.
Thanks once again for a super quality product and great service.
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Donna from Profurn Contracts
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Cape Town
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news !
Nice product – thanks.
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Debbie
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Cape Town
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I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
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Sergio
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Pretoria
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Die design is regtig baie cool, en baie maklik om te installer. My “sweef rak” is teen die muur, lyk amazing, thanks weereens.
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Henri
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Higgovale Kaapstad
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Thank you for the shelves and the excellent service. I will be ordering more very soon and will tell my friends about ODE.
Congrats on a great business!
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Louise Carver
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Johannesburg
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
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Charmaine
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Sea Point
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Thanks so much for the excellent service once again ode.
Shelf delivered and installed and looking great.
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Suretha
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Pretoria
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Thanks so much for the shelving - really happy with them.
It is such a clever design and looks so much better than having visible brackets on the wall.
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Lynne
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Empangeni
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We received your shelves yesterday and are very happy with them. They are great quality and we like them very much. We look forward to using them when we have them installed. Thanks for the great service and we will definitely use you in future.
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Gila
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Johannesburg
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Dankie weereens vir fantastiese diens en 'n stunning produk! As almal in die Kaap maar net besigheid gedoen het soos jy.
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Lizette
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Cape Town
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I can only highly commend the excellent quality of Ode's products and service. We recently renovated our home after throwing the no-care tenants out and moving back. There was quite a lot of work to do and of all the service providers we had dealt with we were most satisfied with Ode. Your staff were friendly and helpful, the products arrived ahead of schedule and the quality is of international standard (ask me, I work for Department of International Relations and have lived on four different continents).We are currently saving up to place a further order for a server in our dining room.
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Pieter
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Pretoria
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Shelves arrived - exactly what I was looking for ! They are awesome ! Need to now get them up and see if I need any more. Thank you for the excellent service.
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Liz
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Durban
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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Baie gelukkig met die produk asook die diens.
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Lizette
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Kaapstad
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Net ‘n paar woorde om BAIE DANKIE te se vir die rakke. Alles het perfek hier aangekom, soos gehoop Vrydag voor die naweek en ek het dit reeds opgesit. Die instruksies was baie maklik. Ek bestel dalk binnekort nog so paar maar tot dan, sterkte met die besigheid.
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George
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Fourways
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Thank you so much for the great service. Order placed a week or so ago; You contacted me a few days ago to confirm specifications; shelves delivered this afternoon; and erected! Best service received this year! Will definitely recommend to all.
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Andrew
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Cape Town
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Best service! Cannot fault, have recommended you to a few friends.
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David
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Cape Town
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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We are very impressed with your product and at this stage do not have any suggestions to offer.
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Craig
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East London
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We have received our units and they are great. Thank you so much for your excellent service.
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Janine
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Johannesburg
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I just wanted to thank you for your superior service and superior product. I am very impressed. It looks great and is very well designed. My handyman who put it up was impressed with how it was fully adjustable.
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Simon
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Johannesburg
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Baie dankie vir n ongelooflike goeie produk en vir die goeie diens vanaf julle ontvang. Ek sal verseker weer van ODE gebruik maak.
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Elani
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Lephalale
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A huge thank you for your friendly, helpfull, patient and profesional way. Your product is excellent too. Brilliant and beautifull.
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Patty
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Constantia
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Just to let you know we hung the shelf and it looks great . . .thank you very much, will definately use you guys again in the future.
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Aparna
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Johannesburg
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Your service is absolutely fantastic. We have ordered from you quite a few times. I definitely plan on ordering more.
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Jenna Piercy
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Cape Town
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