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Client feedback
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Everything was very professional and I was suitably impressed by your staff and set-up. I have just placed another order with you and will definitely do so again in the future.
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Jason
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Johannesburg
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To be quite honest, this is one of the most professionally run and quality companies I have experienced. I have currently been renovating my apartment and have been dealing with various people and companies no one has come close to matching the service and quality of products I have received from you.
All the way from the ease of using and ordering from your site to the completion (on time as stated) and ease of installing and mounting the product.
I have had various enquiries about the shelves and have forwarded your details on.
Kind regards
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Francois Louw
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Cape Town (WP Rugby Flank)
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I have been meaning to write to you for some time to tell you that we are VERY happy with the shelf. It looks great!
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Barbara
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Wellington
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Thank you the shelves went in effortlessly and look stunning. I am really please that I have found you guys and your products as this is the real solution when it comes to floating shelves.
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Dave
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Cape Town
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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Just to let you know that the shelves arrived yesterday and I have just installed them.
Thank you for all your assistance with them. They truly look amazing. Really impressed with your craftsmanship and quality.
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Mike
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Johannesburg
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FOR A BUSY NO NONSENSE WELL FINISHED DESIGN – THIS IS THE BEST SOLUTION TO A FINE FINISH. IF ONLY MOST COMPANIES COULD OFFER SUCH FAST TURN AROUND WITH THE LEAST AMOUNT OF HASSLE AS WELL AS WITH A SMILE!!
CLAUDIA
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Claudia
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Cape Town
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Now thats what I call good customer service.
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Marcus
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Camps Bay
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Just mounted the shelves today and I must tell you that we are very happy with it. It is a beautiful, quality piece of work. Thanks so much.
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Lance
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JHB
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Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners.
I am delighted.
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Janine
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Cotswold Gardens JHB
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I just wanted to let you know that our shelves are up and look absolutely fantastic.
Thank you for your friendly and efficient service - I will certainly recommend you where I can and hope to make more purchases when the old bank balance fills up again after the renovation.
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Byron
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Cape Town
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Thanks for the efficient service and great product
We will definitely be recommending your business to friends & family
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Bradley
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Cape Town
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Dankie weereens vir fantastiese diens en 'n stunning produk! As almal in die Kaap maar net besigheid gedoen het soos jy.
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Lizette
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Cape Town
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Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
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Engela
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Kaapstad
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I just wanted to email you to say thank you and I am very impressed. The shelves arrived at 8 o’clock on Monday morning and look great. Thank you for such excellent service and super fast delivery.
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Renay
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Mulbarton Gauteng
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What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
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Savy
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Durban
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You guys are absolutely brilliant! Thanks!
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Gerry
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Honeydew
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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The service from ODE was outstanding and the delivered product was even better!
Will definitely order from you again in the future.
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Christine
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Cape Town
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Thanks so much for the shelving - really happy with them.
It is such a clever design and looks so much better than having visible brackets on the wall.
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Lynne
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Empangeni
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We received your shelves yesterday and are very happy with them. They are great quality and we like them very much. We look forward to using them when we have them installed. Thanks for the great service and we will definitely use you in future.
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Gila
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Johannesburg
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A huge thank you for your friendly, helpfull, patient and profesional way. Your product is excellent too. Brilliant and beautifull.
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Patty
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Constantia
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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Your service is absolutely fantastic. We have ordered from you quite a few times. I definitely plan on ordering more.
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Jenna Piercy
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Cape Town
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I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
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Sergio
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Pretoria
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Product wonderful, service overwhelming.
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Vernon
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Johannesburg
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We put the shelves up last night & they look fantastic, what a great product.
Your web site is very informative, simple and easy to use, the service was quick and efficient always followed up promptly. It was a pleasure doing business with you. Many thanks.
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Greg
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Honeydew
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The shelves are up already and looking very good. I’m glad to have seen your setup, very impressive. I’m sure you will receive more orders from me sometime in the future!
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Perren
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Cape Town
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Your service was excellent and my shelves arrived safely and speedily and packed very well. I have put it up on my wall (managed it all by myself with your excellent instructions) and it looks fab!
Thanks you,
Reinette
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Reinette
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Johannesburg
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Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent.
We will definitely be using your company again, and recommending it to all our friends.
Thanks for providing such an awesome service!
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Keith
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Bryanston JHB
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