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Client feedback
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Baie dankie vir n ongelooflike goeie produk en vir die goeie diens vanaf julle ontvang. Ek sal verseker weer van ODE gebruik maak.
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Elani
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Lephalale
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Ek wil net dankie se vir die puik diens en rakkies – ek’t dit net nou opgetel en dit lyk regtig baie nice.
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Corne
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Kaapstad
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A huge thank you for your friendly, helpfull, patient and profesional way. Your product is excellent too. Brilliant and beautifull.
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Patty
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Constantia
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I just wanted to thank you for your superior service and superior product. I am very impressed. It looks great and is very well designed. My handyman who put it up was impressed with how it was fully adjustable.
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Simon
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Johannesburg
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Just a note to say we have received the shelves and are very happy! Thanks for the great service and it looks like my wife would like to order more. When we are ready we will give you a shout.
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Steve
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Fourways
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Just to let you know that the shelves arrived yesterday and I have just installed them.
Thank you for all your assistance with them. They truly look amazing. Really impressed with your craftsmanship and quality.
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Mike
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Johannesburg
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We are very impressed with your product and at this stage do not have any suggestions to offer.
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Craig
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East London
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Thank you the shelves went in effortlessly and look stunning. I am really please that I have found you guys and your products as this is the real solution when it comes to floating shelves.
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Dave
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Cape Town
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Many Thanks for the email and also for the excellent service I have received in my dealings
with your company, I hope to be placing another order with you in due course.
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Desiree
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Bryanston
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Net ‘n paar woorde om BAIE DANKIE te se vir die rakke. Alles het perfek hier aangekom, soos gehoop Vrydag voor die naweek en ek het dit reeds opgesit. Die instruksies was baie maklik. Ek bestel dalk binnekort nog so paar maar tot dan, sterkte met die besigheid.
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George
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Fourways
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Everything was very professional and I was suitably impressed by your staff and set-up. I have just placed another order with you and will definitely do so again in the future.
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Jason
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Johannesburg
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What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
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Savy
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Durban
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FOR A BUSY NO NONSENSE WELL FINISHED DESIGN – THIS IS THE BEST SOLUTION TO A FINE FINISH. IF ONLY MOST COMPANIES COULD OFFER SUCH FAST TURN AROUND WITH THE LEAST AMOUNT OF HASSLE AS WELL AS WITH A SMILE!!
CLAUDIA
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Claudia
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Cape Town
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I need to thank you for the excellent service. The shelf is up already and I am very happy about my decision.
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Uwe
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Cape Town
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Thanks so much for the tracking number and profesional service, I really enjoyed working with your company. Will probably order some more floating shelves in the near future as it is so convenient to work with a profesional company.
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Natasha
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Cape St Francis
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Shelves arrived - exactly what I was looking for ! They are awesome ! Need to now get them up and see if I need any more. Thank you for the excellent service.
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Liz
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Durban
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news !
Nice product – thanks.
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Debbie
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Cape Town
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We were very happy and pleased with your product and service.
Thank you very much.
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Marguerite
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Franschoek
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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Your company is very efficient and professional, including staff - cannot believe I placed the order last week and it is already done and collected and that was with the long weekend - Thanks again, the service was fantastic - best seen in a long time.
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Bianca
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Cape Town
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I can only highly commend the excellent quality of Ode's products and service. We recently renovated our home after throwing the no-care tenants out and moving back. There was quite a lot of work to do and of all the service providers we had dealt with we were most satisfied with Ode. Your staff were friendly and helpful, the products arrived ahead of schedule and the quality is of international standard (ask me, I work for Department of International Relations and have lived on four different continents).We are currently saving up to place a further order for a server in our dining room.
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Pieter
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Pretoria
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I’m amazed that you have managed to do the shelves so quickly, especially at this time of the year. We are having major problems here in Joburg with suppliers getting stuff to us on time- anything between 2 to 12 weeks! I’m really looking forward to installing them. I will let you know how it goes, maybe even send a picture!
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Melissa
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Linden Gauteng
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Supurb product, service, everything.
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Janine
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Johannesburg
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Thanks, the order arrived safe and sound. The shelves look great.
Thanks for an excellent shopping experience. I will definitely think of you guys again the next time I need shelves etc.
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Keith
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Johannesburg
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Thank you for such first class service :o)
My husband was so impressed with your whole set-up, as well as your obvious commitment to excellent workmanship, quality & innovation.
Charles will be putting the shelves up over the weekend - I'm sure they are going to look absolutely stunning, they are just perfect for our little house by the sea :o)
Thanks again for such fabulous, personalised customer service, it was an absolute pleasure doing business with you & I have no doubt you will be seeing us again.
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Candice
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Cape Town
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Die 2 bokse het hier heel aangekom en ek moet jou se ek is beindruk met julle flinke diens asook julle produk
Ek gaan verseker weer van julle gebruik maak vorentoe.
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Delphine
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Pretoria
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Your service was excellent and my shelves arrived safely and speedily and packed very well. I have put it up on my wall (managed it all by myself with your excellent instructions) and it looks fab!
Thanks you,
Reinette
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Reinette
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Johannesburg
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Ons is baie beindruk met julle Suid-Afrikaanse web-tuiste. Ons het al allerhande goed deur die wereld gekoop en laat aflewer via die internet maar meestal oorsese web-tuistes. Die Suid-Afrikaanse tuistes wat on al probeer het, het dikwels nie na ons toe terug gekom nie of lank gevat en was onvriendelik om te gebruik.
Ek dink julle het die resep!
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Nick
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Hermanus
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Now thats what I call good customer service.
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Marcus
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Camps Bay
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