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Client feedback

Well! I thought I was going to have hours of installing 6 shelves and it was going to be difficult and complicated. The whole process probably took less than 1 hour while watching the Pro 20 cricket at the same time!!! The instructions are clear and easy to follow and the idea of doing the first hole and then checking levels for the second hole makes perfect sense and works every time. The shelves themselves are fantastic and of a very high quality, the effect they have created in our room is amazing and very striking. I want to thank you for your assistance and congratulate you and your staff on a very professional product and experience from beginning to end. In today's world of bad service Ode is an example that it isn't difficult to give VERY GOOD service just by taking pride in what you are doing.
Gavin Johannesburg

We are very impressed with your product and at this stage do not have any suggestions to offer.
Craig East London

We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news ! Nice product – thanks.
Debbie Cape Town

I couldn't have been happier with your products and service! As an architect, I can be a particularly fussy customer... I was impressed with the quality and finish of your product, and have no hesitation in recommending you to clients and friends alike. My new headboard and floating boxes (with drawers) arrived both timeously and beautifully wrapped. You deserve to do well.
Julia Johannesburg

Shelves arrived - exactly what I was looking for ! They are awesome ! Need to now get them up and see if I need any more. Thank you for the excellent service.
Liz Durban

I just wanted to email you to say thank you and I am very impressed. The shelves arrived at 8 o’clock on Monday morning and look great. Thank you for such excellent service and super fast delivery.
Renay Mulbarton Gauteng

We received your shelves yesterday and are very happy with them. They are great quality and we like them very much. We look forward to using them when we have them installed. Thanks for the great service and we will definitely use you in future.
Gila Johannesburg

Your shelves are excellent
Dietrich Cape Town

We installed the boxes on Saturday, and they look fantastic! We are very pleased with the results – so thanks again for a great product delivered ahead of schedule.
Duncan Cape Town

Supurb product, service, everything.
Janine Johannesburg

Ons is mal oor die units... BAIE DANKIE!
Christine Houtbaai

Just to let you know that the shelves arrived yesterday and I have just installed them. Thank you for all your assistance with them. They truly look amazing. Really impressed with your craftsmanship and quality.
Mike Johannesburg

Very happy everything looks great. Thanks for your excellent service - your company has to be one of the top in that area - definitely in my experience. Keep it up, you have a great product.
Debbie Llundudno

Thank you so much for the great service. Order placed a week or so ago; You contacted me a few days ago to confirm specifications; shelves delivered this afternoon; and erected! Best service received this year! Will definitely recommend to all.
Andrew Cape Town

Great service!
Claire Boksburg

I would just like to congratulate the ODE team on a job well done. Not only did you create lovely furniture, but you also took great pride in insuring that the product was finished off beautifully and wrapped so carefully that nothing could be damaged! It's a pleasure doing business with you!
Eden Uvongo

My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order. Regarding the product, I was very impressed with the simplicity of putting the shelf up. Well done, and I have referred your site to others. (I heard about your site from a friend!)
Giorio Johannesburg

I would like to commend you and your company on the 4 shelves we received for our offices. The quality is truly world class.
Brandon Durban

Great website! Great product! Great Service!
Dean Germiston

Thanks - really appreciate your prompt service - not an everyday occurance in SA !
Amarie Riverclub JHB

Ons is baie beindruk met julle Suid-Afrikaanse web-tuiste. Ons het al allerhande goed deur die wereld gekoop en laat aflewer via die internet maar meestal oorsese web-tuistes. Die Suid-Afrikaanse tuistes wat on al probeer het, het dikwels nie na ons toe terug gekom nie of lank gevat en was onvriendelik om te gebruik. Ek dink julle het die resep!
Nick Hermanus

Net om te laat weet dat ons sweefrakke uiteindelik hul plek teen die muur gekry het - die wag was die moeite werd. Jou verpakking was puik en die afwerking het komplimente uitgelok van 'n andersins baie perfeksionistiese kritikus (ons baie vaardige "skrynwerker"). Nogmaals baie dankie vir puik diens en kwaliteit - sal bemarking doen vir jou hier in die Ook-Kaap waar moontlik. Voorspoed en baie sukses vorentoe.
Pieter en Ansie Oos London

Shelves look great, thank you- get loads of compliments on them, so sending some more business your way!
Philippa Cape Town

What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
Savy Durban

You are truly professional and I have never had such excellent service
Linda Habitat magazine

Ek wil net dankie se vir die puik diens en rakkies – ek’t dit net nou opgetel en dit lyk regtig baie nice.
Corne Kaapstad

Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
Melanie Cape Town

Thanks so much for the tracking number and profesional service, I really enjoyed working with your company. Will probably order some more floating shelves in the near future as it is so convenient to work with a profesional company.
Natasha Cape St Francis

It was absolutely great, smooth from start to finish.
Anne Bower Springs

Just mounted the shelves today and I must tell you that we are very happy with it. It is a beautiful, quality piece of work. Thanks so much.
Lance JHB

 
 
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