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Client feedback
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Many thanks for the prompt response - not many South African companies are this professional.
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Marian
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Durban
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I just wanted to email you to say thank you and I am very impressed. The shelves arrived at 8 o’clock on Monday morning and look great. Thank you for such excellent service and super fast delivery.
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Renay
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Mulbarton Gauteng
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Thanks, the order arrived safe and sound. The shelves look great.
Thanks for an excellent shopping experience. I will definitely think of you guys again the next time I need shelves etc.
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Keith
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Johannesburg
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Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners.
I am delighted.
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Janine
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Cotswold Gardens JHB
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Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
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Charmaine
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Sea Point
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What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
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Lizelle
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Empangeni
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Just to let you know that the shelves arrived yesterday and I have just installed them.
Thank you for all your assistance with them. They truly look amazing. Really impressed with your craftsmanship and quality.
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Mike
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Johannesburg
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Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
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Cara
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Umhlanga Ridge
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Your service is absolutely fantastic. We have ordered from you quite a few times. I definitely plan on ordering more.
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Jenna Piercy
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Cape Town
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My son, son-in-law and grandson installed my shelf for me this weekend. It looks absolutely stunning! The installation process went very smoothly as your instructions are really very good.
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Frances
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Cape Town
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Net om te laat weet dat ons sweefrakke uiteindelik hul plek teen die muur gekry het - die wag was die moeite werd. Jou verpakking was puik en die afwerking het komplimente uitgelok van 'n andersins baie perfeksionistiese kritikus (ons baie vaardige "skrynwerker"). Nogmaals baie dankie vir puik diens en kwaliteit - sal bemarking doen vir jou hier in die Ook-Kaap waar moontlik. Voorspoed en baie sukses vorentoe.
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Pieter en Ansie
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Oos London
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What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
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Savy
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Durban
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I just wanted to let you know that our shelves are up and look absolutely fantastic.
Thank you for your friendly and efficient service - I will certainly recommend you where I can and hope to make more purchases when the old bank balance fills up again after the renovation.
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Byron
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Cape Town
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I couldn't have been happier with your products and service! As an architect, I can be a particularly fussy customer... I was impressed with the quality and finish of your product, and have no hesitation in recommending you to clients and friends alike. My new headboard and floating boxes (with drawers) arrived both timeously and beautifully wrapped. You deserve to do well.
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Julia
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Johannesburg
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Fantastic product and service
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Jacqui
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Johannesburg
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Baie dankie vir uitstekende diens
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Riaan
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Midrand
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Baie dankie vir n ongelooflike goeie produk en vir die goeie diens vanaf julle ontvang. Ek sal verseker weer van ODE gebruik maak.
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Elani
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Lephalale
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We received your shelves yesterday and are very happy with them. They are great quality and we like them very much. We look forward to using them when we have them installed. Thanks for the great service and we will definitely use you in future.
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Gila
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Johannesburg
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Many Thanks for the email and also for the excellent service I have received in my dealings
with your company, I hope to be placing another order with you in due course.
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Desiree
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Bryanston
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Die rak lyk top! Maak ‘n groot verskil in my woonstel. Ek se sommer weer baie dankie.
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Jannes
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Cape Town
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Die rakke het vandag hier aangekom. Als is reg,en baie mooi soos altyd. Dankie
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Pieter
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Knysna
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Ons is baie beindruk met julle Suid-Afrikaanse web-tuiste. Ons het al allerhande goed deur die wereld gekoop en laat aflewer via die internet maar meestal oorsese web-tuistes. Die Suid-Afrikaanse tuistes wat on al probeer het, het dikwels nie na ons toe terug gekom nie of lank gevat en was onvriendelik om te gebruik.
Ek dink julle het die resep!
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Nick
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Hermanus
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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I have nothing but positive feedback. I was greatly impressed with your operation! The unit looks great and i look forward to placing future business with you when the need arises. Keep up the great work.
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Reggi
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Cape Town
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Thank you kindly for the wonderful service. You have been an absolute dream to do business with.
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Tanya
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Centurion
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Your company is very efficient and professional, including staff - cannot believe I placed the order last week and it is already done and collected and that was with the long weekend - Thanks again, the service was fantastic - best seen in a long time.
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Bianca
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Cape Town
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Thank you so much for the great service. Order placed a week or so ago; You contacted me a few days ago to confirm specifications; shelves delivered this afternoon; and erected! Best service received this year! Will definitely recommend to all.
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Andrew
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Cape Town
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Thank you for the shelves and the excellent service. I will be ordering more very soon and will tell my friends about ODE.
Congrats on a great business!
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Louise Carver
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Johannesburg
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Thank you very much for our great service.
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Hayley
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Randburg
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