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Client feedback
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Now thats what I call good customer service.
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Marcus
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Camps Bay
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Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
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Melanie
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Cape Town
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A huge thank you for your friendly, helpfull, patient and profesional way. Your product is excellent too. Brilliant and beautifull.
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Patty
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Constantia
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I just wanted to let you know that our shelves are up and look absolutely fantastic.
Thank you for your friendly and efficient service - I will certainly recommend you where I can and hope to make more purchases when the old bank balance fills up again after the renovation.
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Byron
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Cape Town
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I’m amazed that you have managed to do the shelves so quickly, especially at this time of the year. We are having major problems here in Joburg with suppliers getting stuff to us on time- anything between 2 to 12 weeks! I’m really looking forward to installing them. I will let you know how it goes, maybe even send a picture!
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Melissa
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Linden Gauteng
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I can only highly commend the excellent quality of Ode's products and service. We recently renovated our home after throwing the no-care tenants out and moving back. There was quite a lot of work to do and of all the service providers we had dealt with we were most satisfied with Ode. Your staff were friendly and helpful, the products arrived ahead of schedule and the quality is of international standard (ask me, I work for Department of International Relations and have lived on four different continents).We are currently saving up to place a further order for a server in our dining room.
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Pieter
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Pretoria
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Rakke is op en lyk beautiful. Sal julle defnitief aanbeveel.
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Lizette
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Kampsbaai
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I received my goods last week Wednesday, and I must say, they are looking very beautiful. I love them.
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Lebohang
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Johannesburg
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We were very happy and pleased with your product and service.
Thank you very much.
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Marguerite
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Franschoek
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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FOR A BUSY NO NONSENSE WELL FINISHED DESIGN – THIS IS THE BEST SOLUTION TO A FINE FINISH. IF ONLY MOST COMPANIES COULD OFFER SUCH FAST TURN AROUND WITH THE LEAST AMOUNT OF HASSLE AS WELL AS WITH A SMILE!!
CLAUDIA
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Claudia
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Cape Town
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Thank you the shelves went in effortlessly and look stunning. I am really please that I have found you guys and your products as this is the real solution when it comes to floating shelves.
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Dave
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Cape Town
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Absolutely fabulous product and service.
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Jeandre
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Constatia
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Thank you so much for the great service. Order placed a week or so ago; You contacted me a few days ago to confirm specifications; shelves delivered this afternoon; and erected! Best service received this year! Will definitely recommend to all.
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Andrew
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Cape Town
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I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
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Sergio
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Pretoria
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I recently bought a custom unit from ODE and I would just like to extend a further thank you.
The unit came out far better than what I expected. You guys did a fantastic job.
I must also commend you on the level of professionalism I received during all correspondence with ODE.
I will definitely recommend your services.
Keep up the good work and thank you again.
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Werner
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Durban
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Thanks - really appreciate your prompt service - not an everyday occurance in SA !
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Amarie
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Riverclub JHB
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Your service is excellent and I look forward to seeing them up in my home.
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Chantal
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Melville
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Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
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Charmaine
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Sea Point
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Ons het ons rak gekry en is baie gelukkig. Alles was daar wat daar moes wees en dit was maklik opgesit ook. Baie dankie vir die uitstekende produk en diens en jy sal definitief weer van my hoor.
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Gideon
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Johannesburg
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Just to let you know that the shelves arrived yesterday and I have just installed them.
Thank you for all your assistance with them. They truly look amazing. Really impressed with your craftsmanship and quality.
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Mike
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Johannesburg
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It was absolutely great, smooth from start to finish.
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Anne Bower
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Springs
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What I liked about your website was that I could find answers to all my questions and it was not necessary for me to call or e-mail for more information.
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Tania
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Cape Town
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Die rak lyk top! Maak ‘n groot verskil in my woonstel. Ek se sommer weer baie dankie.
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Jannes
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Cape Town
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Thanks so much for the tracking number and profesional service, I really enjoyed working with your company. Will probably order some more floating shelves in the near future as it is so convenient to work with a profesional company.
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Natasha
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Cape St Francis
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To be quite honest, this is one of the most professionally run and quality companies I have experienced. I have currently been renovating my apartment and have been dealing with various people and companies no one has come close to matching the service and quality of products I have received from you.
All the way from the ease of using and ordering from your site to the completion (on time as stated) and ease of installing and mounting the product.
I have had various enquiries about the shelves and have forwarded your details on.
Kind regards
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Francois Louw
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Cape Town (WP Rugby Flank)
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Everything was very professional and I was suitably impressed by your staff and set-up. I have just placed another order with you and will definitely do so again in the future.
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Jason
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Johannesburg
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Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent.
We will definitely be using your company again, and recommending it to all our friends.
Thanks for providing such an awesome service!
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Keith
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Bryanston JHB
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Baie gelukkig met die produk asook die diens.
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Lizette
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Kaapstad
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Just a note to say we have received the shelves and are very happy! Thanks for the great service and it looks like my wife would like to order more. When we are ready we will give you a shout.
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Steve
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Fourways
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