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Client feedback

Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
Robyn Cape Town

My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order. Regarding the product, I was very impressed with the simplicity of putting the shelf up. Well done, and I have referred your site to others. (I heard about your site from a friend!)
Giorio Johannesburg

Just to let you know we hung the shelf and it looks great . . .thank you very much, will definately use you guys again in the future.
Aparna Johannesburg

It was absolutely great, smooth from start to finish.
Anne Bower Springs

Absolutely fabulous product and service.
Jeandre Constatia

Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
Engela Kaapstad

Thanks for the efficient service and great product We will definitely be recommending your business to friends & family
Bradley Cape Town

Thanks again. It’s a pleasure working with you guys. You’ll definitely see me again soon.
Jannes Cape Town

Thank you very much for our great service.
Hayley Randburg

Thank you for such first class service :o) My husband was so impressed with your whole set-up, as well as your obvious commitment to excellent workmanship, quality & innovation. Charles will be putting the shelves up over the weekend - I'm sure they are going to look absolutely stunning, they are just perfect for our little house by the sea :o) Thanks again for such fabulous, personalised customer service, it was an absolute pleasure doing business with you & I have no doubt you will be seeing us again.
Candice Cape Town

We received your shelves yesterday and are very happy with them. They are great quality and we like them very much. We look forward to using them when we have them installed. Thanks for the great service and we will definitely use you in future.
Gila Johannesburg

I would just like to congratulate the ODE team on a job well done. Not only did you create lovely furniture, but you also took great pride in insuring that the product was finished off beautifully and wrapped so carefully that nothing could be damaged! It's a pleasure doing business with you!
Eden Uvongo

Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent. We will definitely be using your company again, and recommending it to all our friends. Thanks for providing such an awesome service!
Keith Bryanston JHB

Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant! Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas! Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
Stafford Cape Town

Many Thanks for the email and also for the excellent service I have received in my dealings with your company, I hope to be placing another order with you in due course.
Desiree Bryanston

Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
Charmaine Sea Point

Just a note to say we have received the shelves and are very happy! Thanks for the great service and it looks like my wife would like to order more. When we are ready we will give you a shout.
Steve Fourways

Net ‘n paar woorde om BAIE DANKIE te se vir die rakke. Alles het perfek hier aangekom, soos gehoop Vrydag voor die naweek en ek het dit reeds opgesit. Die instruksies was baie maklik. Ek bestel dalk binnekort nog so paar maar tot dan, sterkte met die besigheid.
George Fourways

As always, your product is great. Put the shelf up in an hour, no problems at all!
Nic Johannesburg

My son, son-in-law and grandson installed my shelf for me this weekend. It looks absolutely stunning! The installation process went very smoothly as your instructions are really very good.
Frances Cape Town

Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
Cara Umhlanga Ridge

Now thats what I call good customer service.
Marcus Camps Bay

You guys are absolutely brilliant! Thanks!
Gerry Honeydew

We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news ! Nice product – thanks.
Debbie Cape Town

Great website! Great product! Great Service!
Dean Germiston

We have received our units and they are great. Thank you so much for your excellent service.
Janine Johannesburg

Thank you for the shelves and the excellent service. I will be ordering more very soon and will tell my friends about ODE. Congrats on a great business!
Louise Carver Johannesburg

Just to let you know that the shelves arrived yesterday and I have just installed them. Thank you for all your assistance with them. They truly look amazing. Really impressed with your craftsmanship and quality.
Mike Johannesburg

Thanks so much for the tracking number and profesional service, I really enjoyed working with your company. Will probably order some more floating shelves in the near future as it is so convenient to work with a profesional company.
Natasha Cape St Francis

Fantastic product and service
Jacqui Johannesburg

 
 
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