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Client feedback
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Ons is mal oor die units... BAIE DANKIE!
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Christine
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Houtbaai
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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Thanks, the order arrived safe and sound. The shelves look great.
Thanks for an excellent shopping experience. I will definitely think of you guys again the next time I need shelves etc.
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Keith
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Johannesburg
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My son, son-in-law and grandson installed my shelf for me this weekend. It looks absolutely stunning! The installation process went very smoothly as your instructions are really very good.
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Frances
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Cape Town
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FOR A BUSY NO NONSENSE WELL FINISHED DESIGN – THIS IS THE BEST SOLUTION TO A FINE FINISH. IF ONLY MOST COMPANIES COULD OFFER SUCH FAST TURN AROUND WITH THE LEAST AMOUNT OF HASSLE AS WELL AS WITH A SMILE!!
CLAUDIA
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Claudia
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Cape Town
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What I liked about your website was that I could find answers to all my questions and it was not necessary for me to call or e-mail for more information.
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Tania
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Cape Town
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Thank you the shelves went in effortlessly and look stunning. I am really please that I have found you guys and your products as this is the real solution when it comes to floating shelves.
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Dave
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Cape Town
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Thanks for your prompt response. We were so impressed with the last shelves we received. Quality outstanding and easy to install.
They look fabulous and our client is thrilled.
Thanks once again for a super quality product and great service.
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Donna from Profurn Contracts
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Cape Town
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Shelves arrived - exactly what I was looking for ! They are awesome ! Need to now get them up and see if I need any more. Thank you for the excellent service.
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Liz
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Durban
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Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
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Robyn
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Cape Town
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Great service!
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Claire
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Boksburg
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We are very pleased with our floating shelves and will certainly use you guys again. Many thanks
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Lizzi
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Cape Town Clovelly
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I have been meaning to write to you for some time to tell you that we are VERY happy with the shelf. It looks great!
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Barbara
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Wellington
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We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to instal” – so there is some good news.
Nice product – thanks.
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Debbie
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Cape Town
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Just to let you know that the shelves arrived yesterday and I have just installed them.
Thank you for all your assistance with them. They truly look amazing. Really impressed with your craftsmanship and quality.
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Mike
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Johannesburg
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I couldn't have been happier with your products and service! As an architect, I can be a particularly fussy customer... I was impressed with the quality and finish of your product, and have no hesitation in recommending you to clients and friends alike. My new headboard and floating boxes (with drawers) arrived both timeously and beautifully wrapped. You deserve to do well.
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Julia
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Johannesburg
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Baie dankie vir uitstekende diens
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Riaan
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Midrand
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Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
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Charmaine
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Sea Point
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Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent.
We will definitely be using your company again, and recommending it to all our friends.
Thanks for providing such an awesome service!
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Keith
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Bryanston JHB
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Now thats what I call good customer service.
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Marcus
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Camps Bay
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Shelves look great, thank you- get loads of compliments on them, so sending some more business your way!
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Philippa
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Cape Town
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I recently bought a custom unit from ODE and I would just like to extend a further thank you.
The unit came out far better than what I expected. You guys did a fantastic job.
I must also commend you on the level of professionalism I received during all correspondence with ODE.
I will definitely recommend your services.
Keep up the good work and thank you again.
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Werner
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Durban
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Thanks again. It’s a pleasure working with you guys. You’ll definitely see me again soon.
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Jannes
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Cape Town
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To be quite honest, this is one of the most professionally run and quality companies I have experienced. I have currently been renovating my apartment and have been dealing with various people and companies no one has come close to matching the service and quality of products I have received from you.
All the way from the ease of using and ordering from your site to the completion (on time as stated) and ease of installing and mounting the product.
I have had various enquiries about the shelves and have forwarded your details on.
Kind regards
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Francois Louw
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Cape Town (WP Rugby Flank)
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Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
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Melanie
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Cape Town
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Die rak lyk top! Maak ‘n groot verskil in my woonstel. Ek se sommer weer baie dankie.
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Jannes
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Cape Town
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Net om te laat weet dat ons sweefrakke uiteindelik hul plek teen die muur gekry het - die wag was die moeite werd. Jou verpakking was puik en die afwerking het komplimente uitgelok van 'n andersins baie perfeksionistiese kritikus (ons baie vaardige "skrynwerker"). Nogmaals baie dankie vir puik diens en kwaliteit - sal bemarking doen vir jou hier in die Ook-Kaap waar moontlik. Voorspoed en baie sukses vorentoe.
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Pieter en Ansie
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Oos London
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Thank you very much for our great service.
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Hayley
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Randburg
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Baie gelukkig met die produk asook die diens.
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Lizette
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Kaapstad
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