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Client feedback

Dankie weereens vir fantastiese diens en 'n stunning produk! As almal in die Kaap maar net besigheid gedoen het soos jy.
Lizette Cape Town

I would just like to congratulate the ODE team on a job well done. Not only did you create lovely furniture, but you also took great pride in insuring that the product was finished off beautifully and wrapped so carefully that nothing could be damaged! It's a pleasure doing business with you!
Eden Uvongo

Product wonderful, service overwhelming.
Vernon Johannesburg

I would like to commend you and your company on the 4 shelves we received for our offices. The quality is truly world class.
Brandon Durban

Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
Cara Umhlanga Ridge

Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent. We will definitely be using your company again, and recommending it to all our friends. Thanks for providing such an awesome service!
Keith Bryanston JHB

Many Thanks for the email and also for the excellent service I have received in my dealings with your company, I hope to be placing another order with you in due course.
Desiree Bryanston

I’m amazed that you have managed to do the shelves so quickly, especially at this time of the year. We are having major problems here in Joburg with suppliers getting stuff to us on time- anything between 2 to 12 weeks! I’m really looking forward to installing them. I will let you know how it goes, maybe even send a picture!
Melissa Linden Gauteng

The shelves are up already and looking very good. I’m glad to have seen your setup, very impressive. I’m sure you will receive more orders from me sometime in the future!
Perren Cape Town

Thanks for the efficient service and great product We will definitely be recommending your business to friends & family
Bradley Cape Town

We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to instal” – so there is some good news. Nice product – thanks.
Debbie Cape Town

Thanks for your prompt service, we can't wait to receive the shelves
Martin Westville

We installed the boxes on Saturday, and they look fantastic! We are very pleased with the results – so thanks again for a great product delivered ahead of schedule.
Duncan Cape Town

Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant! Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas! Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
Stafford Cape Town

Just wanted to say thanks for the unbelievable service! Being in the construction industry, I was suitably surprised… hung the shelves this weekend and they look fantastic! Transformed my lounge completely. The system you have developed is fool proof, to say the least. Well done.
Steve Cape Town

Die rakke het vandag hier aangekom. Als is reg,en baie mooi soos altyd. Dankie
Pieter Knysna

Well! I thought I was going to have hours of installing 6 shelves and it was going to be difficult and complicated. The whole process probably took less than 1 hour while watching the Pro 20 cricket at the same time!!! The instructions are clear and easy to follow and the idea of doing the first hole and then checking levels for the second hole makes perfect sense and works every time. The shelves themselves are fantastic and of a very high quality, the effect they have created in our room is amazing and very striking. I want to thank you for your assistance and congratulate you and your staff on a very professional product and experience from beginning to end. In today's world of bad service Ode is an example that it isn't difficult to give VERY GOOD service just by taking pride in what you are doing.
Gavin Johannesburg

Thank you kindly for the wonderful service. You have been an absolute dream to do business with.
Tanya Centurion

I recently bought a custom unit from ODE and I would just like to extend a further thank you. The unit came out far better than what I expected. You guys did a fantastic job. I must also commend you on the level of professionalism I received during all correspondence with ODE. I will definitely recommend your services. Keep up the good work and thank you again.
Werner Durban

Very happy everything looks great. Thanks for your excellent service - your company has to be one of the top in that area - definitely in my experience. Keep it up, you have a great product.
Debbie Llundudno

Thanks, you give great service!
Melanie Vereeniging

Thanks, the order arrived safe and sound. The shelves look great. Thanks for an excellent shopping experience. I will definitely think of you guys again the next time I need shelves etc.
Keith Johannesburg

I couldn't have been happier with your products and service! As an architect, I can be a particularly fussy customer... I was impressed with the quality and finish of your product, and have no hesitation in recommending you to clients and friends alike. My new headboard and floating boxes (with drawers) arrived both timeously and beautifully wrapped. You deserve to do well.
Julia Johannesburg

Ons is baie beindruk met julle Suid-Afrikaanse web-tuiste. Ons het al allerhande goed deur die wereld gekoop en laat aflewer via die internet maar meestal oorsese web-tuistes. Die Suid-Afrikaanse tuistes wat on al probeer het, het dikwels nie na ons toe terug gekom nie of lank gevat en was onvriendelik om te gebruik. Ek dink julle het die resep!
Nick Hermanus

My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order. Regarding the product, I was very impressed with the simplicity of putting the shelf up. Well done, and I have referred your site to others. (I heard about your site from a friend!)
Giorio Johannesburg

I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
Sergio Pretoria

We have received our units and they are great. Thank you so much for your excellent service.
Janine Johannesburg

What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
Lizelle Empangeni

Everything was very professional and I was suitably impressed by your staff and set-up. I have just placed another order with you and will definitely do so again in the future.
Jason Johannesburg

Great service!
Claire Boksburg

 
 
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