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Client feedback
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My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order.
Regarding the product, I was very impressed with the simplicity of putting the shelf up.
Well done, and I have referred your site to others. (I heard about your site from a friend!)
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Giorio
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Johannesburg
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My son, son-in-law and grandson installed my shelf for me this weekend. It looks absolutely stunning! The installation process went very smoothly as your instructions are really very good.
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Frances
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Cape Town
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Thank you the shelves went in effortlessly and look stunning. I am really please that I have found you guys and your products as this is the real solution when it comes to floating shelves.
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Dave
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Cape Town
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Well! I thought I was going to have hours of installing 6 shelves and it was
going to be difficult and complicated. The whole process probably took less
than 1 hour while watching the Pro 20 cricket at the same time!!!
The instructions are clear and easy to follow and the idea of doing the
first hole and then checking levels for the second hole makes perfect sense
and works every time. The shelves themselves are fantastic and of a very
high quality, the effect they have created in our room is amazing and very
striking. I want to thank you for your assistance and congratulate you and
your staff on a very professional product and experience from beginning to
end. In today's world of bad service Ode is an example that it isn't
difficult to give VERY GOOD service just by taking pride in what you are
doing.
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Gavin
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Johannesburg
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Thanks again. It’s a pleasure working with you guys. You’ll definitely see me again soon.
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Jannes
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Cape Town
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Thanks so much for the excellent service once again ode.
Shelf delivered and installed and looking great.
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Suretha
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Pretoria
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Product wonderful, service overwhelming.
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Vernon
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Johannesburg
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Very happy everything looks great. Thanks for your excellent service - your company has to be one of the top in that area - definitely in my experience. Keep it up, you have a great product.
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Debbie
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Llundudno
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What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
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Savy
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Durban
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Everything was very professional and I was suitably impressed by your staff and set-up. I have just placed another order with you and will definitely do so again in the future.
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Jason
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Johannesburg
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Just mounted the shelves today and I must tell you that we are very happy with it. It is a beautiful, quality piece of work. Thanks so much.
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Lance
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JHB
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We installed the boxes on Saturday, and they look fantastic! We are very pleased with the results – so thanks again for a great product delivered ahead of schedule.
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Duncan
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Cape Town
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The shelves are up already and looking very good. I’m glad to have seen your setup, very impressive. I’m sure you will receive more orders from me sometime in the future!
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Perren
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Cape Town
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Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant!
Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas!
Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
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Stafford
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Cape Town
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Your service was excellent and my shelves arrived safely and speedily and packed very well. I have put it up on my wall (managed it all by myself with your excellent instructions) and it looks fab!
Thanks you,
Reinette
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Reinette
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Johannesburg
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Its really a pleasure dealing with such an efficient company like yours, I wish there were more out there that dealt with people the way you guys do. Hats off to you.
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Nelson
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Edenvale
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I have been meaning to write to you for some time to tell you that we are VERY happy with the shelf. It looks great!
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Barbara
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Wellington
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Baie dankie vir uitstekende diens
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Riaan
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Midrand
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Very happy with your product! Great quality, great service! We need more such companies in Africa…
Thanks a mil!
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Jenny
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Windhoek Namibia
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Ek wil net dankie se vir die puik diens en rakkies – ek’t dit net nou opgetel en dit lyk regtig baie nice.
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Corne
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Kaapstad
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Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
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Melanie
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Cape Town
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I just wanted to thank you for your superior service and superior product. I am very impressed. It looks great and is very well designed. My handyman who put it up was impressed with how it was fully adjustable.
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Simon
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Johannesburg
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Die rak lyk top! Maak ‘n groot verskil in my woonstel. Ek se sommer weer baie dankie.
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Jannes
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Cape Town
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Die 2 bokse het hier heel aangekom en ek moet jou se ek is beindruk met julle flinke diens asook julle produk
Ek gaan verseker weer van julle gebruik maak vorentoe.
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Delphine
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Pretoria
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Thank you very much for our great service.
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Hayley
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Randburg
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Fantastic product and service
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Jacqui
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Johannesburg
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Supurb product, service, everything.
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Janine
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Johannesburg
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Shelves look great, thank you- get loads of compliments on them, so sending some more business your way!
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Philippa
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Cape Town
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Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
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Robyn
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Cape Town
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Thanks for your prompt service, we can't wait to receive the shelves
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Martin
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Westville
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