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Client feedback

Not only do the shelves look fantastic, but your exceptional service may just restore my faith in CT's service industry!
Cara Umhlanga Ridge

As always, your product is great. Put the shelf up in an hour, no problems at all!
Nic Johannesburg

I can only highly commend the excellent quality of Ode's products and service. We recently renovated our home after throwing the no-care tenants out and moving back. There was quite a lot of work to do and of all the service providers we had dealt with we were most satisfied with Ode. Your staff were friendly and helpful, the products arrived ahead of schedule and the quality is of international standard (ask me, I work for Department of International Relations and have lived on four different continents).We are currently saving up to place a further order for a server in our dining room.
Pieter Pretoria

Thank you for the shelves and the excellent service. I will be ordering more very soon and will tell my friends about ODE. Congrats on a great business!
Louise Carver Johannesburg

Thanks, you give great service!
Melanie Vereeniging

Absolutely fabulous product and service.
Jeandre Constatia

Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners. I am delighted.
Janine Cotswold Gardens JHB

We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news ! Nice product – thanks.
Debbie Cape Town

Thank you very much for our great service.
Hayley Randburg

Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
Charmaine Sea Point

Your service is absolutely fantastic. We have ordered from you quite a few times. I definitely plan on ordering more.
Jenna Piercy Cape Town

What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
Lizelle Empangeni

Net om te laat weet dat ons sweefrakke uiteindelik hul plek teen die muur gekry het - die wag was die moeite werd. Jou verpakking was puik en die afwerking het komplimente uitgelok van 'n andersins baie perfeksionistiese kritikus (ons baie vaardige "skrynwerker"). Nogmaals baie dankie vir puik diens en kwaliteit - sal bemarking doen vir jou hier in die Ook-Kaap waar moontlik. Voorspoed en baie sukses vorentoe.
Pieter en Ansie Oos London

Your service is excellent and I look forward to seeing them up in my home.
Chantal Melville

Thanks again. It’s a pleasure working with you guys. You’ll definitely see me again soon.
Jannes Cape Town

Well! I thought I was going to have hours of installing 6 shelves and it was going to be difficult and complicated. The whole process probably took less than 1 hour while watching the Pro 20 cricket at the same time!!! The instructions are clear and easy to follow and the idea of doing the first hole and then checking levels for the second hole makes perfect sense and works every time. The shelves themselves are fantastic and of a very high quality, the effect they have created in our room is amazing and very striking. I want to thank you for your assistance and congratulate you and your staff on a very professional product and experience from beginning to end. In today's world of bad service Ode is an example that it isn't difficult to give VERY GOOD service just by taking pride in what you are doing.
Gavin Johannesburg

Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent. We will definitely be using your company again, and recommending it to all our friends. Thanks for providing such an awesome service!
Keith Bryanston JHB

You guys are absolutely brilliant! Thanks!
Gerry Honeydew

FOR A BUSY NO NONSENSE WELL FINISHED DESIGN – THIS IS THE BEST SOLUTION TO A FINE FINISH. IF ONLY MOST COMPANIES COULD OFFER SUCH FAST TURN AROUND WITH THE LEAST AMOUNT OF HASSLE AS WELL AS WITH A SMILE!! CLAUDIA
Claudia Cape Town

Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant! Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas! Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
Stafford Cape Town

Just to let you know we hung the shelf and it looks great . . .thank you very much, will definately use you guys again in the future.
Aparna Johannesburg

Thank you for such first class service :o) My husband was so impressed with your whole set-up, as well as your obvious commitment to excellent workmanship, quality & innovation. Charles will be putting the shelves up over the weekend - I'm sure they are going to look absolutely stunning, they are just perfect for our little house by the sea :o) Thanks again for such fabulous, personalised customer service, it was an absolute pleasure doing business with you & I have no doubt you will be seeing us again.
Candice Cape Town

I would just like to congratulate the ODE team on a job well done. Not only did you create lovely furniture, but you also took great pride in insuring that the product was finished off beautifully and wrapped so carefully that nothing could be damaged! It's a pleasure doing business with you!
Eden Uvongo

Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
Robyn Cape Town

My son, son-in-law and grandson installed my shelf for me this weekend. It looks absolutely stunning! The installation process went very smoothly as your instructions are really very good.
Frances Cape Town

Rakke is op en lyk beautiful. Sal julle defnitief aanbeveel.
Lizette Kampsbaai

Thank you the shelves went in effortlessly and look stunning. I am really please that I have found you guys and your products as this is the real solution when it comes to floating shelves.
Dave Cape Town

At last I opened my boxes and was even more impressed by the wonderful products then by your user friendly web site and imaculate service! Good luck for the future.
Charmaine Pretoria

I just wanted to email you to say thank you and I am very impressed. The shelves arrived at 8 o’clock on Monday morning and look great. Thank you for such excellent service and super fast delivery.
Renay Mulbarton Gauteng

Just wanted to say thanks for the unbelievable service! Being in the construction industry, I was suitably surprised… hung the shelves this weekend and they look fantastic! Transformed my lounge completely. The system you have developed is fool proof, to say the least. Well done.
Steve Cape Town

 
 
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