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Client feedback

Well! I thought I was going to have hours of installing 6 shelves and it was going to be difficult and complicated. The whole process probably took less than 1 hour while watching the Pro 20 cricket at the same time!!! The instructions are clear and easy to follow and the idea of doing the first hole and then checking levels for the second hole makes perfect sense and works every time. The shelves themselves are fantastic and of a very high quality, the effect they have created in our room is amazing and very striking. I want to thank you for your assistance and congratulate you and your staff on a very professional product and experience from beginning to end. In today's world of bad service Ode is an example that it isn't difficult to give VERY GOOD service just by taking pride in what you are doing.
Gavin Johannesburg

We are very impressed with your product and at this stage do not have any suggestions to offer.
Craig East London

Ons is mal oor die units... BAIE DANKIE!
Christine Houtbaai

I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
Sergio Pretoria

Great service!
Claire Boksburg

Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
Engela Kaapstad

Thanks so much. It arrived today, and it is just beautiful! Thanks for the fabulous service.
Robyn Cape Town

Ek wil net dankie se vir die puik diens en rakkies – ek’t dit net nou opgetel en dit lyk regtig baie nice.
Corne Kaapstad

Thank you kindly for the wonderful service. You have been an absolute dream to do business with.
Tanya Centurion

We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to instal” – so there is some good news. Nice product – thanks.
Debbie Cape Town

The shelves are up already and looking very good. I’m glad to have seen your setup, very impressive. I’m sure you will receive more orders from me sometime in the future!
Perren Cape Town

Shelves look great, thank you- get loads of compliments on them, so sending some more business your way!
Philippa Cape Town

I need to thank you for the excellent service. The shelf is up already and I am very happy about my decision.
Uwe Cape Town

Quite honestly, I can’t think of a single thing that you could improve. Our experience from choosing and ordering the shelves on the website, the constant feedback, and your early delivery was excellent. We will definitely be using your company again, and recommending it to all our friends. Thanks for providing such an awesome service!
Keith Bryanston JHB

Just to let you know, we put up the shelves yesterday. Looks great! Thanks for a fabulous product.
Melanie Cape Town

We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news ! Nice product – thanks.
Debbie Cape Town

A huge thank you for your friendly, helpfull, patient and profesional way. Your product is excellent too. Brilliant and beautifull.
Patty Constantia

Thanks so much for the shelving - really happy with them. It is such a clever design and looks so much better than having visible brackets on the wall.
Lynne Empangeni

Thank you thank you so very much. Everything has arrived and it seems to be just fine. Tomorrow we are getting our builders to put them all up for us. I am really happy with it all and once they are up I will take a photograph and send it to you. I shall also recommend you and your marvelous service to all my fellow B&B owners. I am delighted.
Janine Cotswold Gardens JHB

Net om te laat weet dat ons sweefrakke uiteindelik hul plek teen die muur gekry het - die wag was die moeite werd. Jou verpakking was puik en die afwerking het komplimente uitgelok van 'n andersins baie perfeksionistiese kritikus (ons baie vaardige "skrynwerker"). Nogmaals baie dankie vir puik diens en kwaliteit - sal bemarking doen vir jou hier in die Ook-Kaap waar moontlik. Voorspoed en baie sukses vorentoe.
Pieter en Ansie Oos London

Your service was excellent and my shelves arrived safely and speedily and packed very well. I have put it up on my wall (managed it all by myself with your excellent instructions) and it looks fab! Thanks you, Reinette
Reinette Johannesburg

Everything was very professional and I was suitably impressed by your staff and set-up. I have just placed another order with you and will definitely do so again in the future.
Jason Johannesburg

Very happy everything looks great. Thanks for your excellent service - your company has to be one of the top in that area - definitely in my experience. Keep it up, you have a great product.
Debbie Llundudno

Great website! Great product! Great Service!
Dean Germiston

My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order. Regarding the product, I was very impressed with the simplicity of putting the shelf up. Well done, and I have referred your site to others. (I heard about your site from a friend!)
Giorio Johannesburg

I received my goods last week Wednesday, and I must say, they are looking very beautiful. I love them.
Lebohang Johannesburg

Thanks for your prompt service, we can't wait to receive the shelves
Martin Westville

Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant! Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas! Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
Stafford Cape Town

Absolutely fabulous product and service.
Jeandre Constatia

Best service! Cannot fault, have recommended you to a few friends.
David Cape Town

 
 
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