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Client feedback

Thanks, your shelves arrived very well packed and were delivered to my Sea point flat. I am sure all is fine - I have not opened the box as the fitter will be arriving on Monday to fix unit to the wall. many thanks for your quick and efficient service.
Charmaine Sea Point

Thank you for such first class service :o) My husband was so impressed with your whole set-up, as well as your obvious commitment to excellent workmanship, quality & innovation. Charles will be putting the shelves up over the weekend - I'm sure they are going to look absolutely stunning, they are just perfect for our little house by the sea :o) Thanks again for such fabulous, personalised customer service, it was an absolute pleasure doing business with you & I have no doubt you will be seeing us again.
Candice Cape Town

Fantastic product and service
Jacqui Johannesburg

Very happy everything looks great. Thanks for your excellent service - your company has to be one of the top in that area - definitely in my experience. Keep it up, you have a great product.
Debbie Llundudno

Shelves look great, thank you- get loads of compliments on them, so sending some more business your way!
Philippa Cape Town

Just wanted to say thanks for the unbelievable service! Being in the construction industry, I was suitably surprised… hung the shelves this weekend and they look fantastic! Transformed my lounge completely. The system you have developed is fool proof, to say the least. Well done.
Steve Cape Town

What can I say. The customer service is always excellent, and you staff are super, friendly and efficient.
Savy Durban

I just wanted to let you know that our shelves are up and look absolutely fantastic. Thank you for your friendly and efficient service - I will certainly recommend you where I can and hope to make more purchases when the old bank balance fills up again after the renovation.
Byron Cape Town

The shelves are up already and looking very good. I’m glad to have seen your setup, very impressive. I’m sure you will receive more orders from me sometime in the future!
Perren Cape Town

I have been meaning to write to you for some time to tell you that we are VERY happy with the shelf. It looks great!
Barbara Wellington

We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to install” – so there is some good news ! Nice product – thanks.
Debbie Cape Town

I recently bought a custom unit from ODE and I would just like to extend a further thank you. The unit came out far better than what I expected. You guys did a fantastic job. I must also commend you on the level of professionalism I received during all correspondence with ODE. I will definitely recommend your services. Keep up the good work and thank you again.
Werner Durban

Thank you very much for our great service.
Hayley Randburg

Thanks, you give great service!
Melanie Vereeniging

I finally installed the unit last weekend and it looks great!, simple, functional and beautiful, your slogan is very appropriate. The workmanship is top class and the service was super quick my wife and I are very pleased and will definitely refer your company to our friends. I don't have any complaints I am very happy with the service and product. My only suggestion is keep up the good work and may your business grow from strength to strength all the best.
Sergio Pretoria

Ons het ons rak gekry en is baie gelukkig. Alles was daar wat daar moes wees en dit was maklik opgesit ook. Baie dankie vir die uitstekende produk en diens en jy sal definitief weer van my hoor.
Gideon Johannesburg

Shelves arrived - exactly what I was looking for ! They are awesome ! Need to now get them up and see if I need any more. Thank you for the excellent service.
Liz Durban

Ek moet jou komplimenteer op ‘n erge ‘slick set-up’ – my rakke word op die moment opgesit – ons handyman is baie beindruk met sy instruksies
Engela Kaapstad

As always, your product is great. Put the shelf up in an hour, no problems at all!
Nic Johannesburg

We put up our daughters floating desk you made. My husband who is a civil engineer commented “ an engineer must have been involved in the design, as is so well put together and done correctly and easy to instal” – so there is some good news. Nice product – thanks.
Debbie Cape Town

I received my goods last week Wednesday, and I must say, they are looking very beautiful. I love them.
Lebohang Johannesburg

Supurb product, service, everything.
Janine Johannesburg

My overall experience with ODE was extremely positive. I can tell your business is completely customer orientated. I received great customer service from your telesales person, and was kept updated regarding the progress of my order. Regarding the product, I was very impressed with the simplicity of putting the shelf up. Well done, and I have referred your site to others. (I heard about your site from a friend!)
Giorio Johannesburg

Product wonderful, service overwhelming.
Vernon Johannesburg

Well! I thought I was going to have hours of installing 6 shelves and it was going to be difficult and complicated. The whole process probably took less than 1 hour while watching the Pro 20 cricket at the same time!!! The instructions are clear and easy to follow and the idea of doing the first hole and then checking levels for the second hole makes perfect sense and works every time. The shelves themselves are fantastic and of a very high quality, the effect they have created in our room is amazing and very striking. I want to thank you for your assistance and congratulate you and your staff on a very professional product and experience from beginning to end. In today's world of bad service Ode is an example that it isn't difficult to give VERY GOOD service just by taking pride in what you are doing.
Gavin Johannesburg

What a pleasure. It is rare that one comes across such organised and professional service. Thank you very much for the update and the manner in which you have attended to my order.
Lizelle Empangeni

We were very happy and pleased with your product and service. Thank you very much.
Marguerite Franschoek

I need to thank you for the excellent service. The shelf is up already and I am very happy about my decision.
Uwe Cape Town

Good morning Jan, I absolutely love your product and your people! From the beginning to the end you guys have been incredible! The product is such high quality and absolutely what I expected plus more. I have been wanting to take some pics to share with you on how great it looks in my custom configuration but have just not had the time unfortunately. Your showroom in Oranjezicht is brilliant, the lady is super accommodating and really good at rounding well thought out, engineered options which helped me make the right decision aswell as being sensitive to my pocket which I’m not used to from such a classy brand. That was brilliant! Through the period of when my units were being manufactured, I was kept well informed and it was great! When I went to fetch the units, the lady that helped me and your Foreman were mind-blowingly accommodating and really friendly. They really took the time to talk to me and exchange more ideas! Thank you ODE for creating fantastic quality products meeting more than my expectations and giving me such a fantastic experience!
Stafford Cape Town

Thank you for the shelves and the excellent service. I will be ordering more very soon and will tell my friends about ODE. Congrats on a great business!
Louise Carver Johannesburg

 
 
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